We are seeking a dynamic and experienced HR Operations Manager to lead and manage a wide range of HR activities, including performance management, compensation, compliance, benefits, and employee engagement. The ideal candidate will have a strong background in HR operations, experience with Workday HCM, and a passion for supporting employee well-being and organizational success. This role requires an individual who is detail-oriented, proactive, and able to manage multiple projects while maintaining a high standard of confidentiality and professionalism.
- HR Program Management:
- Lead and manage the annual HR processes, including performance reviews, goal setting, compensation planning, and compliance cycles.
- Workday HCM Support:
- Assist with the implementation and ongoing management of Workday HCM, focusing on modules such as benefits, compensation, absence and time off, time tracking, and talent management.
- Employee Engagement & Recognition:
- Oversee employee surveys, recognition programs, and events that drive employee engagement and satisfaction.
- Compliance & Policy Management:
- Collaborate with senior leadership to ensure all HR policies are up-to-date, maintain compliance with legal requirements, and track compliance acknowledgments.
- Provide status reports to the Executive Team on HR compliance activities.
- Data Reporting & Analysis:
- Develop, analyze, and present HR-related reports (e.g., EEO, headcount, compensation data) to support decision-making.
- Improve reporting capabilities to enhance operational efficiency and data-driven insights.
- Compensation & Surveys:
- Prepare and present compensation data, engagement survey results, and other HR-related materials to senior leadership and the Board of Directors.
- Benefits Administration:
- Manage employee benefits programs, ensuring accurate enrollment, tax data management, and resolution of any related issues.
- Oversee the annual benefits enrollment campaign, providing guidance to employees and ensuring smooth processing with vendors.
- Policy & Record Retention:
- Ensure HR records are maintained in compliance with retention schedules and organizational policies.
- Diversity, Equity & Inclusion (DEI):
- Support DEI initiatives by integrating best practices into HR programs and collaborating with external experts to promote an inclusive workplace.
- HR Projects & Special Assignments:
- Contribute to special HR projects and initiatives as needed, providing support across all areas of the HR function.
Required Qualifications:
- Experience:
- Minimum of 5 years of HR experience, including expertise in employee relations, performance management, leave management, and employee engagement.
- Education:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- SHRM-CP certification is strongly preferred.
- Technical Skills:
- Hands-on experience working with Workday HCM, including benefits, absence management, payroll, and compensation modules.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Communication & Interpersonal Skills:
- Excellent communication skills, both written and verbal, with the ability to clearly convey complex information to diverse audiences.
- Strong consultative skills with the ability to handle sensitive and confidential matters with discretion.