Job Summary/Job Purpose
The Human Resources Manager, West Coast will be responsible for providing exceptional HR support to our Prada West Coast and Central Retail stores and Outlet locations in addition to serving as a Business Partner for our store leadership and retail leadership teams. The HR Manager is responsible for delivering and managing all HR initiatives for the the day-to-day retail business activities as it relates to talent acquisition, employee relations, talent development and performance management.
Responsibilities
- Provide strategic insight into key business issues, specifically in the areas of recruitment, retention and employee relations.
- Interact daily with management and employees in order to identify, address and follow up on issues, needs and/or concerns as they arise.
- Act as a resource for and ensure an open line of communication is maintained with business partners for fair and consistent interpretation and application of company policies and procedures.
- Develop and maintain effective relationships with Retail Director(s), and store management and associates to identify and address HR needs.
Talent Acquisition
- Responsible for the full recruitment process of diverse and quality candidates for all retail positions (managerial, sales and operations) in partnership with Retail Director(s) and/or Store Management, while ensuring that the selection process is aligned with the organization’s core competencies in a timely manner.
- Source talent via Applicant Tracking System(s), recruiting firms, agencies, referrals from existing staff and secret shopping for talent.
- Partners with leadership to assess talent and identify opportunities to strengthen the organization through skill-building, recruitment and mobility/succession planning.
- Manage recruitment process effectively through compensation analysis, proposals to hire and job offers for all boutiques and concessions within the region(s).
Employee Relations
- Conduct all investigations regarding harassment, discrimination and employee disputes and coordinate response to complaints and how best to proceed in addressing grievances
- Manage and collaborate on employee relations issues, draft and edit documents, if necessary, and regularly review status with Legal department
- Ensure compliance with Federal and State legislation, and if applicable, seek Legal advice.
Talent Development
- Partner with Retail Director(s) and Store Management on conducting career development discussions with all retail employees.
- Collaborate with Retail Director(s) on personal and group development themes and share action plans in partnership with Learning & Development department.
Performance Management
- Manage, review and approve 30/60/90 day review forms for all new store associates.
- Oversee annual review process for all store staff in line with Company standard.
- Partner with appropriate leadership team members to provide coaching and counseling to employees to resolve performance issues.
- Read, edit and finalize annual performance reviews to ensure consistency, fairness and compliance.
- Track performance issues and indicate when/if employees should be placed on warning and conduct investigations when necessary.
Requirements
- Bachelor's Degree or relevant experience, degree in Human Resources strongly preferred.
- 5+ years' experience in Human Resources
- Strong recruiting and demonstrated ability to improve talent acquisition strategies
- Demonstrated expertise training managers and employees
- Business partnering mind-set
- Strong organizational, critical thinking and communications skills
- Attention to detail and good judgement
- Excellent communication and relationship building skills
- Proficiency in Microsoft Office Suite, PowerPoint and Excel
- Bilingual English/Spanish communication abilities preferred
- Flexibility with out of state travel and working from multiple locations
The annual salary range for this position may vary from $90,000 - $120,000, and if applicable, may be eligible for bonuses and other incentive opportunities. The rate of pay offered may vary based on job-related knowledge, skills, and experience.
