The Learning & Development (L&D) Manager is responsible for designing, implementing, and managing training programs that enhance employee skills, performance, productivity, and knowledge. This role involves assessing company-wide developmental needs, aligning training initiatives with business goals, and ensuring a culture of continuous learning and professional growth.
- Schedule and organize training sessions (in-house and external).
- Communicate training details to employees and trainers.
- Book training venues, arrange logistics, and manage training materials.
- Ensure all necessary tools (projectors, handouts, online access) are available.
- Upload and manage training content on the LMS.
- Track employee course progress and completion rates.
- Generate reports on learning analytics and training effectiveness.
- Assist employees in accessing digital learning platforms.
- Liaise with external training providers and trainers.
- Handle vendor contracts, invoices, and payments.
- Ensure timely delivery of third-party training programs.
- Prepare monthly and quarterly reports on training activities.
- Analyze training feedback to improve programs.
- Support the L&D Manager in measuring training ROI.
