- Bachelor’s degree or higher, in Human Resources or related field
- Significant Human Resources experience
- Experience of working in a highly matrixed organization
- Strong HR acumen including strong problem-solving, critical thinking and analytical skills
- Project management and delivery capability with a proven track record of making an impact through data-driven recommendations
We are looking for a highly motivated and experienced HR Manager to join our growing team of HR Regional Partners, based in EMEA. If you would like to join an innovative and customer-obsessed HR team, striving to be Earth’s Best Employer and offering strong career growth opportunities, please read on for more details!
The HR Manager will lead a team of HR Regional Partners (HRPs). Amazon HRPs in the EMEA region act as consultants to more than 4,000 people managers, based across 20 different countries. Operating autonomously and delivering high judgement advice, HRPs help to enable an exceptional customer and employee experience, as we strive to be Earth’s Best Employer.
Amazon HRPs actively collaborate with business and HR stakeholders, including:
- HRBP’s who are focused on delivering the HR strategy for the lines of business they support.
- Centers of excellence, including Employee Services (who own HR administration), Compensation & Benefits and Talent Acquisition.
Our HRPs have strong knowledge of their country’s employment labour law, are skilled in consulting on Amazon policy and build trust by providing high judgement guidance on people related topics. Amazon HRPs work as ‘generalists’ across multiple Corporate businesses, partnering with people leaders to provide quick, efficient, high quality consultation and guidance.
This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team’s role is also to standardise best practises across EMEA, due to our extensive insights across business lines.
Here are some of the key topics the HRP team support with:
- Providing guidance to HR Business Partners and Business Leaders on change management initiatives.
- Performance improvement processes, both informal and formal.
- Complex and sensitive employee issues, including disciplinary and grievance procedures.
- Facilitating development sessions, focused on building manager effectiveness and capability.
- Guiding Leaders through the Talent Management and Annual Compensation processes.
- Supporting Leaders with career conversations and career growth plans.
Alongside this core case work, the HRP team have responsibility for policy and compliance at country level, which necessitates staying informed about any legislative or Amazon driven updates and utilizing strong written skills to change policy documents. Additionally, an important part of our HRP team's career development is to participate or lead subject matter expert groups, focused on improving key HR processes (such as Talent or Performance management) across EMEA, or individual project assignments at country, or regional level.
This role will provide support to managers who are based in the UK, Ireland, Sweden, Finland and Estonia.
This role is based in London.
- Strong communication, coaching and consulting skills
- Proven track record of accomplishments in a fast-paced, customer and employee-focused, international environment
- Proven ability to act independently and with discretion, making high judgment decisions
- Proven ability to prioritize, meet deadlines and make the best use of available resources
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
