Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.
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Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
The Role:
In this role, you will report to the Group HR Director playing a pivotal role in shaping and implementing our Recruitment strategy driving the growth of our company by identifying, attracting, and hiring top-tier talent to support the company's strategic initiatives. This is a unique opportunity for an experienced and enthusiastic individual to contribute to the success of a vibrant and innovative gaming company.
We have some great foundations in place, and this will be about evolution, taking things to the next level and moving towards a best-in-class approach with exceptional basics. You will partner closely with managers to understand their hiring needs, develop effective recruitment strategies, create and manage our online employer branding presence, utilise marketing and digital recruiting techniques and campaigns as well as ensuring a seamless and positive candidate experience
Benefits
We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:
- 50% off food and beverages in all of our UK venues
- Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
- Company Sick Pay
- Company Pension
- Life Assurance
- Financial advice services
- Employee health and wellbeing services
- Virtual GP Services
- Season Ticket Loans
- Cycle to work scheme
Main Duties
Partnering with Hiring Managers
- Collaborate with hiring managers to understand their hiring needs, team dynamics, desired candidate profiles and developing comprehensive recruitment strategies
- Develop strong relationships with key stakeholders to ensure a deep understanding of business objectives and talent requirements
- Develop strong relationships and partnerships with external partners to maximise the value out of their service and products
End-to-End Recruitment
- Manage the full recruitment lifecycle, from sourcing and screening to interviewing and closing candidates
- Utilize various recruitment channels and tools to identify and attract top talent, ensuring a diverse and high-quality candidate pool
- Identify and engage passive candidates through creative sourcing techniques and networking within the Gaming and Hospitality industries
- Reduce the reliance on agency recruitment support through implementing a direct recruitment approach for corporate roles
Strategic Recruitment Planning
- Develop and implement effective recruitment strategies to meet the company's hiring goals
- Partnering with our marketing team, develop and implement employer branding campaigns and build up our social media platforms and presence
- Manage our “refer a friend” programme, ensuring it’s an effective source of talent, keeping it alive through promotions and ensuring high employee engagement and referral volumes
- Reduce reliance on agency recruitment support through implementing a direct recruitment approach for corporate roles
- Implement and manage a recruitment agency partnership model to include PSLs, SLAs and agreed competitive rates
- Develop strong relationships and partnerships with external partners to maximise the value out of their service and products
- Stay abreast of industry trends and best practices to continuously improve recruitment processes and networking opportunities
Candidate Experience
- Ensure a positive and seamless candidate experience throughout the recruitment process providing timely communication and feedback
- Act as a brand ambassador, promoting Metropolitan Gaming as an employer of choice and effectively communicate the company values, culture and career opportunities
Data-driven Decision Making
- Utilize recruitment metrics and analytics to track and report on key performance indicators
- Provide insights and recommendations to optimize the recruitment process
Required Skills and Behaviours:
- Bachelor's degree in Human Resources, Business Administration, or a related field
- 3-5 years experience as a Talent Acquisition Partner preferably within the gaming and/or hospitality industry
- Strong understanding of the gaming and hospitality industries and their talent landscapes
- Experience with social media, career boards, and other online and creative resources to enhance employer branding, attract and interact with applicants
- High proficiency in using applicant tracking systems, ideally Talos and other recruitment software
- Excellent interpersonal and communication skills, with the ability to build rapport with candidates and stakeholders
- Ability to work collaboratively in a fast-paced and evolving environment
- You have an entrepreneurial spirit and are always looking for ways to innovate and improve.
- You operate independently and are solution focused- you have the gravitas to serve as the partner for all our people, including a successful history of developing strong relationships and operating effectively across matrix environments
- Uncompromising when it comes to your integrity, you speak truth, act with respect and lead with dignity
Reporting To: Group HR Director
Working Hours: Normal hours of work will be based upon you working an average of 40 hours per week inclusive of meal breaks, from 9.00 am to 5.00 pm, Monday to Friday. However, a degree of flexibility is required for this role.
Location: The normal office base will be the Company Head Office in London. You may also be required to work at any other of the Company’s establishments should the business need warrant it.
Note:
In addition to the duties and responsibilities listed the jobholder is required to perform such other appropriate duties as may be assigned by management from time to time. The jobholder may also be called upon to perform duties at any of the Company’s other clubs or locations as required.
Please Note: You must be aged 18 or over and have the right to work in the UK.
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