Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.

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Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.

The Role:

In this role, you will report to the Group HR Director playing a pivotal role in shaping and implementing our Recruitment strategy driving the growth of our company by identifying, attracting, and hiring top-tier talent to support the company's strategic initiatives. This is a unique opportunity for an experienced and enthusiastic individual to contribute to the success of a vibrant and innovative gaming company.

We have some great foundations in place, and this will be about evolution, taking things to the next level and moving towards a best-in-class approach with exceptional basics. You will partner closely with managers to understand their hiring needs, develop effective recruitment strategies, create and manage our online employer branding presence, utilise marketing and digital recruiting techniques and campaigns as well as ensuring a seamless and positive candidate experience

Benefits

We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:

50% off food and beverages in all of our UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans
Cycle to work scheme

Main Duties

Partnering with Hiring Managers

Collaborate with hiring managers to understand their hiring needs, team dynamics, desired candidate profiles and developing comprehensive recruitment strategies
Develop strong relationships with key stakeholders to ensure a deep understanding of business objectives and talent requirements
Develop strong relationships and partnerships with external partners to maximise the value out of their service and products

End-to-End Recruitment

Manage the full recruitment lifecycle, from sourcing and screening to interviewing and closing candidates
Utilize various recruitment channels and tools to identify and attract top talent, ensuring a diverse and high-quality candidate pool
Identify and engage passive candidates through creative sourcing techniques and networking within the Gaming and Hospitality industries
Reduce the reliance on agency recruitment support through implementing a direct recruitment approach for corporate roles

Strategic Recruitment Planning

Develop and implement effective recruitment strategies to meet the company's hiring goals
Partnering with our marketing team, develop and implement employer branding campaigns and build up our social media platforms and presence
Manage our “refer a friend” programme, ensuring it’s an effective source of talent, keeping it alive through promotions and ensuring high employee engagement and referral volumes
Reduce reliance on agency recruitment support through implementing a direct recruitment approach for corporate roles
Implement and manage a recruitment agency partnership model to include PSLs, SLAs and agreed competitive rates
Develop strong relationships and partnerships with external partners to maximise the value out of their service and products
Stay abreast of industry trends and best practices to continuously improve recruitment processes and networking opportunities

Candidate Experience

Ensure a positive and seamless candidate experience throughout the recruitment process providing timely communication and feedback
Act as a brand ambassador, promoting Metropolitan Gaming as an employer of choice and effectively communicate the company values, culture and career opportunities

Data-driven Decision Making

Utilize recruitment metrics and analytics to track and report on key performance indicators
Provide insights and recommendations to optimize the recruitment process

Required Skills and Behaviours:

Bachelor's degree in Human Resources, Business Administration, or a related field
3-5 years experience as a Talent Acquisition Partner preferably within the gaming and/or hospitality industry
Strong understanding of the gaming and hospitality industries and their talent landscapes
Experience with social media, career boards, and other online and creative resources to enhance employer branding, attract and interact with applicants
High proficiency in using applicant tracking systems, ideally Talos and other recruitment software
Excellent interpersonal and communication skills, with the ability to build rapport with candidates and stakeholders
Ability to work collaboratively in a fast-paced and evolving environment
You have an entrepreneurial spirit and are always looking for ways to innovate and improve.
You operate independently and are solution focused- you have the gravitas to serve as the partner for all our people, including a successful history of developing strong relationships and operating effectively across matrix environments
Uncompromising when it comes to your integrity, you speak truth, act with respect and lead with dignity

Reporting To: Group HR Director

Working Hours: Normal hours of work will be based upon you working an average of 40 hours per week inclusive of meal breaks, from 9.00 am to 5.00 pm, Monday to Friday. However, a degree of flexibility is required for this role.

Location: The normal office base will be the Company Head Office in London. You may also be required to work at any other of the Company’s establishments should the business need warrant it.

Note:

In addition to the duties and responsibilities listed the jobholder is required to perform such other appropriate duties as may be assigned by management from time to time. The jobholder may also be called upon to perform duties at any of the Company’s other clubs or locations as required.

Please Note: You must be aged 18 or over and have the right to work in the UK.

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Metropolitan Gaming

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