Lendscape is a leading provider of secured commercial lending technology, supporting banks and specialist lenders worldwide. With a strong market presence and a commitment to innovation, we are embarking on a period of business transformation to align the organisation with a product operating model, enhancing our operational efficiency, workforce capability, and company culture.
The Role
We are seeking an experienced People Director to lead the People function.
Reporting to the CEO, the successful candidate will be responsible for:
- Shaping and executing our people strategy
- Fostering cultural change
- Ensuring that our organisation is well-equipped for future growth
- Developing comprehensive philosophy and strategy across all key areas, including Talent, Compensation, Employee Engagement, and Organisational Development
This is a hands-on role requiring a balance of strategic leadership and operational execution.
Key Responsibilities
Change Management & Organisational Transformation
- Develop and execute a people strategy aligned with Lendscape's transformation objectives, explicitly supporting the shift to a product operating model
- Partner with senior leadership to support organisational change, ensuring alignment with business goals
- Drive cultural and behavioural change initiatives, enhancing employee engagement and collaboration
- Act as a trusted advisor to leaders and employees, ensuring a positive and transparent workplace environment
- Lead special HR projects, ensuring strategy and implementation align with business goals
- Continuously review the responsibilities of the People team
Talent Acquisition & Development
- Oversee the design and implementation of workforce planning, talent development, and succession strategies
- Lead initiatives to attract, retain, and develop top talent, ensuring Lendscape remains an employer of choice
- Foster a high-performance culture by embedding effective leadership development and people management practices
- Develop and implement employee engagement programs, including recognition and rewards initiatives
- Implement performance management systems that drive engagement, career development, and high performance
Compensation, Benefits & HR Operations
- Establish departmental accountabilities across talent acquisition, HR, compensation & benefits and compliance
- Co-ordinate remuneration policies and advise senior management on staff salaries in reference to external benchmarks
- Review and optimise HR policies, processes, and systems to enhance efficiency and compliance
- Translate key HR data into an effective and commercially focused people strategy, influencing senior management on the best course of action
Employee Relations, Compliance & ESG
- Provide expert guidance on employee relations, performance management, and workforce restructuring
- Give counsel and oversee complex employee relations issues, including grievance and disciplinary cases
- Ensure legal compliance across all HR activities
- Ensure diversity, equity, and inclusion (DEI) principles are embedded across all people practices
- Provide ESG (Environmental, Social, and Governance) reporting to align with corporate responsibility goals
- Actively participate in compliance audits and serve as part of the Compliance Board, ensuring the highest standards of regulatory adherence
Requirements
- Proven experience in a senior HR leadership role with proven management responsibilities across the whole HR and talent spectrum, ideally in a high-growth or transformation-focused environment
- Strong track record of delivering people strategies that drive cultural and business transformation, including experience with a product operating model
- Expertise in organisational design, change management, and employee engagement
- Demonstrable experience in talent management, leadership development, and succession planning
- Strong knowledge of employment law, HR best practices, and compliance requirements in the UK is essential
- Knowledge of employment law, HR best practices, and compliance requirements in South African and the US is advantageous
- Ability to balance strategic thinking with hands-on execution in a fast-paced environment
- Exceptional stakeholder management and influencing skills, with the ability to partner with senior leadership
- Experience in technology, fintech, or financial services sectors is advantageous but not essential
- Experience in Private Equity is advantageous
- Understanding and application of the OKRs methodology is desirable
- CIPD qualification (Level 7) or equivalent is desirable
Benefits
- Private medical care and cash plan
- Flexible working hours
- Continuous training
- Cycle scheme and sponsored gym
- Learning and development
- Wellness and mindfulness perks
- Colleague volunteering
- Life assurance
- Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients
Our culture
We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape.
Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed.
Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer's biggest challenges and help them get ahead.
Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves. Lendscape and our customers.
Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way.
Why Join Lendscape?
This is an exciting opportunity to lead and shape the people agenda during a critical transformation phase at Lendscape.
You will:
- Work with a dynamic leadership team
- Have a tangible impact on our organisational culture
- Contribute to positioning Lendscape as a top employer in our sector
If you are a proactive People leader with a passion for driving change and fostering high-performance cultures, we would love to hear from you.
