Jobs search

People Operations Manager

British Council • Full-time • London, ENG, GB • £38.82k - £46.20k / year • 1d ago

Details

Reference number

387142

Salary

£38,820 - £46,203

Plus an additional £3,300 London Market Allowance per annum if you are based in the London area only.

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Higher Executive Officer

Payband 8.

Contract type

Permanent

Business area

The British Council Professional Services are undergoing significant transformation. For the People function, this means significant change to the delivery of people services to business leaders, line managers and employees. The British Council has en

Type of role

Human Resources

Working pattern

Flexible working, Full-time

Number of jobs available

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Belfast, Cardiff, Edinburgh, London, Manchester

About the job

Job summary

The purpose of the British Council’s Lead Operations and Payroll Manager is to work with HR senior leadership to design, implement and develop HR and Payroll operations to meet the strategic objectives of the People function and the developing needs of the businesses and functions it supports.

The role will make key contributions to the continuous improvement of our people policies and practices. This role therefore requires a strategic and detail-oriented professional with a strong understanding of HR processes, payroll systems, employment law and tax regulations within the UK.

The successful candidate will ensure excellence in end-to-end operation services, including operations and payroll services which have been outsourced to a professional services company and those which are delivered in-house.
You will manage a team of four, responsible for delivery of people operations and payroll services and will work collaboratively with internal stakeholders and the professional services company to plan and execute HR processes and practices and to drive a culture of continuous operational improvement

Job description

Leadership & management

Drive excellence in service delivery, aligning team members to new ways of working and embedding capability to improve process performance.
Lead, manage, motivate, and engage the team. Managing capacity, promoting personal development and professional expertise to build capability and embed a culture of continuous improvement.

Relationship & stakeholder management

Manage relationships with senior People function and business colleagues and with the professional services external partner, influencing and providing direction to drive behavioural change and continuous process improvement.

Professional services expertise:

Work in conjunction with People function colleagues and the professional services partner to manage and oversee all aspects of the payroll function, including payroll processing, payroll taxes, year-end tax reporting, and compliance with all regulations.
Oversee the successful provision of all end-to-end people operations including onboarding, offboarding, employee records management, and HR systems administration.

• Actively contribute to service excellence by identifying opportunities for process and service improvement and embedding them throughout the service provision. • Ensure accurate and timely payroll and HR reports for management, as needed.

Service improvement

Use data analytics and people insight to identify trends, anomalies and opportunities and to propose and implement service improvements as a result.

Person specification

Analysing data and problems (level 3). Analyses patterns: Seeks out and examines a range of information to identify patterns, trends and options, to solve multifaceted and complex problems.
Experience in Human Resource operations and payroll in a managerial capacity.
Strong knowledge of HRIS
Excellent problem-solving abilities and experience with process improvement.

Benefits

Alongside your salary of £38,820, British Council contributes £11,246 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Benefits Include, but are not limited to:

32 days annual leave, in addition to public holidays
3 days volunteering leave
Career average defined benefit pension scheme

Things you need to know

Selection process details

Please apply directly to the British Council careers sit or alternatively, please use the link to the job advert and to apply.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.