Employee Experience Specialist

Braze • London, ENG, GB • 1w ago

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.

WHAT YOU'LL DO

This is a 13 month, four days/week fixed term contract position as an Employee Experience Specialist (February 2025-March 2026). You will operate within the People team out of our London office but work cross-functionally to engage an array of stakeholders and teams, including Workplace Experience, Talent Acquisition, Regional GMs, IT, Communications, Employer Brand and Marketing.

Reporting to the Director, People (EMEA Region), you will be responsible for designing and delivering initiatives aligned with our employer brand and core values to enhance employee engagement, satisfaction and advocacy across the EMEA region.

You'll create meaningful moments that resonate with employees, cultivating a strong sense of community. You'll be our go-to culture champion in the region, from organizing impactful events to delivering culture-forward activities and programs - this role is all about crafting an exceptional employee experience that shapes an inclusive and exciting workplace culture.

Note: This is a hybrid position (2 days/week in London office)

RESPONSIBILITIES

Program activities that build a sense of community in-office and remotely across EMEA (London, Bucharest, Berlin and Paris).
Activate our employee experience strategy by bringing to life internal office events and programming that boost engagement and promote inclusivity such as; monthly socials, employee wellness activations, end-of-quarter celebrations, volunteering initiatives and all-hands meetings
Plan and execute our Tier 1 off-site events, including the annual Anniversary Party and Holiday Party, ensuring memorable and high-quality experiences for employees.
Provide ongoing support to Employee Resource Groups (ERGs) across the region, helping them achieve their goals and successfully deliver impactful community events.
Enhance and execute our employee recognition and appreciation programs.
Regularly monitor employee engagement and work with regional General Managers across EMEA through surveys, focus groups, and feedback channels, using insights to identify opportunities for enhancing the employee experience.
Work closely with the wider Global Employee Experience (EEX) and Workplace Experience teams to ensure consistent experience and event delivery across all Braze offices

WHO YOU ARE

You have:

Recommended 2-4 years of relevant experience (event coordination, employee engagement and culture, reward and recognition programming). Experience working within a People team and/or a high-growth SaaS/Technology company is a plus.
The ability to organize and juggle multiple, demanding tasks with accuracy and prioritize competing projects
A strong creative flair - you thrive on developing experiential concepts, designing visually impactful events, and thinking outside the box to deliver memorable experiences.
A natural connector with a genuine passion for building relationships, you excel at engaging with diverse groups and creating a positive, inclusive environment
A self-starter mentality with the ability to work independently and as part of a team
Well developed interpersonal and communication skills that foster long-term stakeholder relationships and facilitate work cross-functionally
Critical thinking skills that enable problem solving within a collaborative work environment
The ability to travel to other global offices as needed

WHAT WE OFFER

Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location—find out more here.
From offering comprehensive benefits to fostering flexible environments, we've got you covered so you can prioritize work-life harmony.

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In 2024, we ranked #3 on Great Place to Work UK's Best Workplaces (Large), #3 on Fortune Best Workplaces for Parents (Small and Medium), #13 on Great Place to Work UK's Best Workplaces for Development (Large), #14 on Great Place to Work UK's Best Workplaces for Wellbeing (Large), #14 on Fortune Best Workplaces in Technology (Small and Medium), #26 in Great Place to Work UK's Best Workplaces for Women (Large), #31 in Fortune Best Workplaces (Medium), and #37 in Fortune Best Workplaces for Women.

We were also featured in the Top 10% of US News & World Best Companies to Work For, Top 100 Great Place to Work UK's Best Workplaces in Europe (Medium), and in Built In's Best Places to Work.

You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.