Position Responsibilities
- Identify Training Needs by conducting training needs assessments in collaboration with department heads and managers.
- Design and Develop Training Programs by creating, implement, and update training materials, workshops, and e-learning modules tailored to organizational needs.
- Deliver Training Sessions by facilitating training programs, workshops, and seminars for employees at all levels.
- Coordinate Leadership Development Initiatives to support programs aimed at developing future leaders and enhancing leadership pipelines.
- Manage Learning Management System (LMS) and ensuring content is up-to-date and tracking employee participation and progress.
- Monitor and Evaluate Training Effectiveness by gathering feedback, analyze training outcomes, and report on the ROI of L&D programs.
- Foster a Learning Culture by promoting continuous learning through innovative initiatives, such as knowledge-sharing sessions or mentorship programs.
- Assist employees in identifying career development opportunities and creating personalized learning paths.
- Manage assigned L&D Budgets and Resources by ensuring cost-effective use of training resources.
- Stay Updated on Industry Trends by conducting research and incorporate the latest L&D trends, tools, and technologies to enhance training effectiveness.
- Track Training Metrics by maintaining detailed records of training attendance, completion rates, and skills assessments for reporting purposes.
- Collaborate on organizational initiatives that require L&D input or expertise.
- Act as a mentor or coach for employees seeking guidance on career growth or skill enhancement.
- Assist in organizing and managing training-related events such as conferences, team-building activities, and workshops.
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Qualification & Experiences
- A degree in a relevant field such as hospitality, education, or business, or equivalent experience in corporate training.
- At least 3 years of experience in designing, delivering, and evaluating training programs or any other relevant experience.
- Possession of a certification in soft skills training and HRD Train-the-Trainer accreditation is an added advantage.
- Hands-on experience managing LMS platforms, including creating content and tracking employee progress.
- Proven expertise in developing training materials, modules, and curriculums tailored to organizational needs.
- Experience in leading workshops, seminars, or group training sessions for employees at various levels.
- Experience in delivering or coordinating training programs focused on leadership, communication, and other soft skills.
- Exposure to creating and managing career development plans or succession planning initiatives.
- Experience working with HR or department heads to align training with performance improvement strategies.
- Experience in analyzing training effectiveness through metrics and preparing comprehensive reports.
- Knowledge of adult learning theories and instructional design principles.
- Excellent project management and organizational skills.
- Strong interpersonal and communication skills.
a Necessity, not a Luxury
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