Purpose of the role:
The Learning and Engagement Manager plays a pivotal role in fostering a culture of continuous learning and professional development. This role involves creating, implementing, and managing Learning and Development (L&D) strategies, including the introduction and maintenance of a Learning Management System (LMS). The role also includes driving employee engagement initiatives to ensure a positive, productive, and inclusive workplace environment.
Learning and Development
- Develop and implement a comprehensive Learning and Development (L&D) strategy aligned with organisational goals.
- Lead the selection, implementation, and ongoing management of a robust Learning Management System (LMS) to support employee training and development.
- Design, curate, and deliver engaging learning experiences, including workshops, e-learning modules, and leadership development initiatives.
- Assess learning needs across the organisation and create tailored programs to meet these needs.
- Monitor and evaluate the effectiveness of L&D programs, using feedback and data to continuously improve offerings.
- Identify external training providers and resources to complement internal programs where necessary.
- Working closely with the Head of People Operations and Development to roll out the annual Training Calendar
Employee Engagement:
- Design and implement employee engagement strategies that foster a positive work culture and increase employee engagement.
- Lead the execution of regular employee engagement initiatives, including Staff surveys, running focus groups, and forums to gather feedback and measure employee sentiment.
- Working closely with Corporate Communications Manager to commission employer branding, the Scoop and other internal communications.
- Analyse survey results and engagement data to identify trends, key issues, and areas for improvement, reporting findings and recommendations to senior leadership.
- Develop and deliver programs to improve employee engagement, including team-building activities, organisational events, and internal communications.
Organisational Events:
- Plan, organise, and execute organisation-wide events aimed at improving workplace culture, increasing employee engagement, and fostering inclusion. This will include our, Annual Staff Conference (L&P Fest), Discovery Days, Annual Summer Picnic, Academy Sessions and other cultural and social events arranged by the EDI Council and other Staff Networks.
- Collaborate with internal and external stakeholders to ensure that events are accessible, inclusive, and reflective of the diverse makeup of the organisation.
Line manage the Office Experience Manager
- Providing support and guidance to ensure the smooth operation of office facilities.
- Work closely with the Office Experience Manager to ensure that the office environment is inclusive, welcoming, and aligned with the organisation’s EDI goals.
- Oversee the implementation of workplace adjustments and accessibility improvements to create a positive office experience for all staff.
- Ensure the Office Experience Manager maintains high standards of office services, from health and safety to hospitality, creating a professional and positive physical workspace.
- Proven experience in Learning and Development, including the design and delivery of training programs.
- Expertise in implementing and managing Learning Management Systems (LMS).
- Strong project management skills, with the ability to manage multiple priorities and deliver high-quality outcomes.
- Excellent communication and interpersonal skills, capable of engaging diverse audiences at all levels of the organisation.
- Analytical mindset, with experience in using data to measure and improve the impact of learning and engagement initiatives.
- Dynamic and proactive approach, with a passion for fostering growth and development in others.
- Leadership and people management experience, with a collaborative and supportive style.
- To join a fast paced, flexible and inclusive social enterprise
- Hybrid working environment
- 30 days’ holiday in addition to UK public holidays
- Excellent employer pension contribution and Medical Cash Plan
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.
We encourage applications from all sections of the community.
London & Partners is the business growth and destination agency for London – it is our mission to create economic growth that is resilient, sustainable and inclusive.
Our work shines a global spotlight on London; we support the Mayor of London's priorities by promoting London internationally as a leading world city.
