Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About the role:

We're on the search for a dynamic Culture Lead to elevate employee engagement and working culture in our vibrant hybrid environment. Reporting to our Senior Director of Engagement, this role is perfect for someone passionate about employee engagement and workplace experience. As our Culture Lead, you'll spearhead cultural programs, employee recognition, and well-being initiatives while driving global alignment and overseeing culture committees. We're looking for someone with a strong background in engagement or workplace experience to join our team and help us thrive in this exciting space.

In your day-to-day you will:

🏢 Working Model Strategy

Define and continuously evolve the company’s hybrid, remote, and in-office working model (Ways of Work).
Craft out engagement strategy for distributed workplace, aligned with working model.
Craft an engagement strategy for our distributed workplace, perfectly aligned with our working model.

🎉 Culture & Programs

Set the strategic vision for cultural programs, including events, employee recognition, and well-being initiatives.
Build and oversee employee recognition programs, including awards, milestone gifting, and shoutouts.
Partner with Office Managers to ensure each office reflects the CSQ culture and events and experiences align with global engagement strategy
Oversee culture committee to ensure local events and activities reflect our company culture and values.
Develop strategies to boost our reputation as a thought leader in workplace culture.
Develop and implement programs that enhance employee morale, satisfaction, and productivity.

📊 Leadership & Oversight

Ensure alignment across office, regional, and global experiences and cultural initiatives
Track and assess the effectiveness of workplace experience and cultural programs
Support organizational change initiatives by providing guidance and resources to leaders and employees.
Conduct regular engagement surveys and transparently communicate results to address concerns and promote collaboration.

🔍 Data-Driven Culture Management

Utilize HR metrics and analytics to assess workforce and engagement trends, inform decision-making, and drive continuous improvement.
Analyze the relationship between cultural initiatives and key indicators such as engagement, eNPS, and turnover rates
Use data insights to refine and optimize our culture and engagement strategies.

What we're looking for:

3-5 years in employee experience, engagement, workplace, or similar roles.
Strong expertise in hybrid work models, remote-first best practices, and workplace experience.
Knowledge of data analytics and metrics for measuring the success of hybrid workplace strategies
Proven success in driving culture and engagement programs at scale.
Strong leadership and change management skills.
Strong understanding of diversity and inclusion practices in the workplace
Experience in developing and managing employee recognition programs
Skills in creating and delivering internal communications to effectively convey culture goals and initiatives

$118,000 - $160,000 a year

Please note that our target salary range for New York-based candidates is $118,000 - $160,000 USD.

We set standard compensation ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed in each job posting reflects the minimum and maximum target salaries for new hires. Within this range, individual pay is determined by factors such as work location, job-related skills, experience, and relevant education or training. Your recruiter will be able to provide more details on the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect base salary only and do not include additional aspects like equity, perks, and benefits.

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
Work flexibility: hybrid and remote work policies
Generous paid time-off policy (every location is different)
Immediate eligibility for birthing and non-birthing parental leave
Wellbeing and Home Office allowances
A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
Every full-time employee receives stock options, allowing them to share in the company’s success
We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here .

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

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