GENERAL FUNCTION:
The People and Culture Advisor will be instrumental in delivering efficient, timely and effective HR support and advice to employees, managers and leadership throughout the company. The role will be crucial in ensuring consistent and effective application of HR policies, procedures, and initiatives, thus having a positive contribution to a productive workplace.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request:
General People & Culture Support:
- Acting as the primary point of contact for all IEU staff enquiries regarding policies, procedures, staff benefit, leave balances, and other general queries.
- Supporting implementation of key P&C projects and facilitating ongoing process improvements.
- Support employee engagement initiatives, including recurring surveys and engagement sessions.
- Recommending new approaches, processes and procedures to effect continual improvements in efficiency of the People & Culture department and services performed.
- Remaining abreast of changes to UK specific legislation and Employment Law and communicating relevant changes to UK based staff in a timely manner.
- Partnering with People & Culture Manager to deliver relevant training, ‘AMA’ sessions, and other initiatives as required.
- Coordinating P&C responses on behalf of IEU to internal and external audit requests.
- Supporting process and workflow development and data management within the Human Resources’ Information System as needed.
- Ensuring timely update of relevant databases, including group life cover, SMS Home Office system, and others
- Supporting, developing, and conducting staff trainings on People & Culture topics, policies, and processes
- Working closely with other members of the global People & Culture team to ensure the completion of standardized, efficient, streamlined People & Culture processes that supports a cohesive staff experience.
- Other duties as assigned by the People & Culture Manager
- In all duties, upholding Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.
Employee Relations
- Providing first-level advice to employees, managers and leadership in line with UK employment law, best practice, internal policies and procedures and ACAS guidelines.
- Managing casework including, but not limited to: disciplinaries, grievances, absence reviews, flexible working requests, conflict resolution, redundancies, departmental changes, occupational health queries, performance improvement plans, etc.
- Producing and maintaining casework documentation, including Terms of Reference, minutes, notices, and follow-up correspondence.
- Escalating complex and/or unusual casework to People & Culture Manager.
- Providing coaching for managers on employee relations issues as requested.
- Ensuring all company policies remain up to date, periodically reviewing policies in order to implement relevant changes.
- Advising managers and leadership on the most appropriate casework steps, providing sound reasoning behind suggested options and clearly outlining potential risks.
- Maintain good working relations with all stakeholders, ensuring a discreet, diplomatic approach to Employee Relations issues as they arise.
- Maintaining excellent level of knowledge of current, recent and upcoming developments in UK employment law at a HR practitioner level.
- Managing all employee leave processes, including annual leave, sickness absence, maternity, paternity, adoption, TOIL, compassionate leave, etc.
- Escalating complex and/or unusual cases to People & Culture Manager
- Conducting exit interviews, identifying patterns and communicating to management in an aggregate form
- Producing periodic reports surrounding volume and nature of casework.
Payroll
- Processing timely updates of the payroll system records, including new joiners, leavers, student loan and salary sacrifice information and all variable changes.
- Ensuring all associated processes have been carried out in line with the supplier agreement and in good time.
- Serving as a liaison between the third-party payroll provider, P&C and Finance functions
- Producing all payroll related documentation including LoE changes, pay increases, maternity leave letters, deduction letters and other change letters as required.
- Generating a monthly pension report and timely uploading to the pension provider portal.
- Addressing all employee payroll and pay related enquiries.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Degree, preferably in Human Resources or a closely related field or minimum 5 years’ prior relevant experience.
- In possession of or working towards a CIPD Level 5 or higher
- Experience with Human Resources information systems
- Excellent communication and interpersonal skills, including written and verbal.
- Ability to independently manage casework in line with ACAS guidelines.
- Proven knowledge of UK employment law and best practice.
- Proven ability to handle confidential / sensitive information.
- Proven ability to successfully communicate and mediate with both management and staff.
- Ability to champion diversity, equity, and inclusion.
- Proven ability to successfully operate in multi-cultural environments.
Preferred:
- Fluency in a second language other than English, such as French or Arabic
- Experience of working in an International organization or NGO
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.
Vacancy Timeframe:
Deadline for applications: Wednesday, 11 December 2024
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The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.
