Job Description
The People Experience Manager will work in partnership with business leadership and across the people team to support Fanatics Betting & Gaming’s (FBG) team member experience strategy. This role will have a unique mix of responsibilities that span across programs supporting FBG’s team culture, engagement and recognition, and internal communications. You will be accountable for analysis, program and communication development and executing the overall experience strategy. Through this work, you will have the opportunity to create programs and influence internal processes that truly impact the culture of Fanatics Betting and Gaming (FBG).
Responsibilities
Internal Communications
- Support and manage internal communication programming, such as employee newsletters, intranet content and supporting Sr. Manager with company All Hands.
- Develop and execute creative strategies for communicating to employees, taking into account the needs of different audiences and employee survey data. Support and lead communication plans for key initiatives.
- Develop, write and edit communications for the People Team, including emails/Slacks, FAQs and presentations.
- Manage company intranet site content and administration, including working with key stakeholders to develop content, defining overall governance and update strategy, and rolling out creative strategies to keep content current and engaging, ultimately increasing usage.
- Manage key internal communication infrastructure, such as distribution channels and lists for key groups and stakeholders.
- Understand the company’s strategy and voice, and champion the FBG tenets in all communications and channels.
Team Culture + Recognition Program Management
- Support and embed FBG’s first Employee Value Proposition through initiatives that drive a better, more inclusive and equitable experience.
- Ownership of FBG’s recognition strategy in partnership with the People team, Finance and leadership (including: service anniversaries, milestones, etc.).
- Partner with PBPs and broader People Experience team to measure the effectiveness of current programs and continuously utilize internal and external data to enhance programming.
- Lead culture initiatives, such as Hack Week and an executive office visit strategy, to drive FBG’s culture and team engagement across our distributed workforce.
- Support the implementation (through People Experience team) and adoption of engagement-related programs, processes and strategies throughout the organization focused on enhancing the experience working at FBG.
Qualifications
- Bachelor’s degree
- 5-8 years of related experience, including progressive internal communications experience
- Excellent oral and written communication skills
- Passionate about employee experience
- In-depth understanding of people best practices and drivers of behavior, including adoption and change management best practices
- Experience with program management, organization, effective planning and executing of large-scale programs, events, and initiatives
- Ability to establish credibility and develop, maintain, and influence at all levels in the organization while building relationships and trust during times of change and transition
- Ability to handle sensitive information with the utmost discretion
- Must travel to events and other Fanatics offices for various offsite and team meetings
The expected salary range for this role is based on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award.
- Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $107,000 to $160,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off, and other benefits like GymPass, Pet Insurance, Family Care Benefits, Free Shipt deliveries, and more. We’ll also give you $500 to set up your home office! For information about our benefits, please visit https://benefitsatfanatics.com/
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics Holdings Inc., a global digital sports platform. The Fanatics Sportsbook is available to nearly 93% of the addressable online sports bettor market in the U.S. in the following states: Arizona, Colorado, Connecticut, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Vermont, Virginia, West Virginia and Wyoming. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates nineteen retail locations including retail sportsbooks outside of Progressive Field and Nationwide Arena and the only sportsbook inside an NFL stadium at Commanders Field. Fanatics Betting and Gaming is headquartered in New York with offices in Denver and Dublin, Ireland.
