The Company
Healthcare Ireland Groups head office is based off Holywood, Northern Ireland. Healthcare Ireland provides care services in an environment where individuality is emphasised and the privacy and dignity of all our residents is recognised. We currently have over 1,800 employees throughout our 25 Homes. We are incredibly proud of not only the work our employees do, but the quality of care we are able to offer as result of their commitment.
We started Healthcare Ireland Group in July 2015 with the opening of Bradley Manor Care Home. Our categories of care include general and dementia nursing, dementia residential, mental health, physical disability and learning disability.
The Role
The role of Administrator is to support our HR, Recruitment and Communications team with administrative needs. This is an essential role as our team grows and we work towards our mission of being an industry leading employer. We are committed to attracting, engaging and developing our employees so they feel supported, equipped and valued. This role will often be the first point of contact for new members of the team, and so will lead with our values-based approach.
This role is responsible for managing the administration of our recruitment, onboarding, induction the employee life cycle processes in line with regulatory requirements. As Administrator, you will also work closely with our Home teams, building strong working relationships in order to support them.
This role is based at Head Office, but will also spend time in our services and get to know the people who deliver excellent care and support the Home Management teams. The role will be Monday to Friday 9am- 5pm.
About The Role
Duties and Responsibilities
- Provide efficient and effective administrative support to the Team, including processing new starters, document and report production, telephone enquiries, and other administrative tasks as appropriate.
- Handle external and internal enquiries, recognising the level of importance of particular enquiries or issues and applying the appropriate prioritisation – ensuring to communicate issues and enquiries to the relevant people for appropriate action to ensure the highest level of service.
- Maintain accurate employee records and personal information and ensuring compliance with data protection regulations.
- Support with the administration HR and Recruitment policies and processes.
- Support the Homes with the maintenance of employee records for the team, tracking right to work documentation, personal details and employee information.
- Ensure the effective operation of delegated administrative processes and procedures.
- Seek to improve processes and the general flow of information so that the Home and Team can operate efficiently.
- Support with the implementation of new systems and processes.
- Assist in the development and administration of internal and external communications, including newsletters, memos and announcements.
- Organise and prioritise workload within established procedures, escalating if required to the appropriate person to ensure the highest level of service.
- Undertake any other duties that may be reasonably required as designated by the HR Manager.
The Benefits
- Paid annual leave
- The chance to be part of a growing Healthcare company
- Monthly pay cycle
- Continuous professional development and training
- Values-led culture
- Opportunities for progression
- Pension plan
- Access NI fee paid for
- Monthly incentives and recognition awards
- Free parking
Healthcare Ireland are an equal opportunities employer and welcome applications from all suitably qualified persons.
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Required Criteria
- The Right to Work in the UK
- Full driving licence with access to a vehicle
- A minimum of 1 years’ experience within an administrative role
- Educated to GCSE level or equivalent standard, with a high level of English and numeracy
- Excellent keyboard and PC skills with an excellent level of proficiency for Microsoft Office applications such as Word and Excel.
Desired Criteria
- Previous experience in HR, Recruitment and CommunicationsPrevious experience within a healthcare company
Skills Needed
About The Company
We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services.
Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives.
Company Culture
We’re always on the look out for people who care, whether that’s caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance.
Our passionate, ever-growing team means that you’ll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in people’s lives.
Caring for our residents is at the heart of all we do, and we’d love to have you join the team.
Company Benefits
Healthcare Ireland Group is not just a workplace; it's a community where your work has a purpose, and your contributions are valued.
If you're passionate about making a difference and are seeking a rewarding career in healthcare, we welcome you to explore opportunities with us and help continue our legacy of excellence in care .
Retirement plan and/or pension, Employee development programs, Free parking, Competitive salary, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning
Salary
£25,000.00 per year
