Role & Team -
Urban Company India business is divided into three large verticals with several core categories within these verticals. Each category has a self-sustaining user offering and supply pool and is led by a business head.
-Beauty Vertical
o Salon for women: Skin-care services
o Salon for women: Hair, nails and make-up
o Men's grooming
o Spa therapy for men and women
o Treatments
-Home Vertical
o AC and appliance repair
o Cleaning and Pest control
o Electricians, Plumbers, and Carpenters
o Painting
-Products Business (Largely B2B sales)
o Beauty & spa products: Both OEM and private labels
o Water purifiers, RO filters etc.
o Home solutions store
o Cleaning products
The category manager is accountable for onboarding the right quality supply to ensure the need is fulfilled with the right customer experience being delivered.
What you’ll do:
● End-to-end ownership of select service categories.
● Solve for structural problems at a central level to speed up the growth of the category
● Enable on-boarding of great service professionals in the category
● Institutionalize service delivery norms and set centralized processes for the category
● Collaborate with cross-functional internal partners in marketing, technology and product to execute multiple category and central level projects
● Work with the marketing team to generate customer requests and improve demand
What we need:
● Eager, committed to excellence and have a consistent track record of strong performance
● 1-2 years of work experience
● Bachelors degree is mandatory
● Ability to work in an environment that is fast paced, execution focused and is highly focused on achieving desired outcomes.
● Strong reasoning and communication skills
● Proactive and results-oriented attitude
What can you expect:
● Purpose led mission to transform life of partners while building a category defining company
● Empowering work environment with high ownership, trust and opportunities to learn and grow
● A culture of mentorship, collaboration and innovation
● A technology first mindset
● Employee benefits to meet all your well being needs
