Job Description:
Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.
Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/
We are looking to for a General Manager to join the Rakuten Asia, HR & Admin Department. The incumbent will be leading the Singapore HR Department, partnering with leaders of the organization to develop, implement, and execute an organization-wide HR strategy that delivers competitive advantage and progress on the organization's strategic objectives.
Oversee full spectrum of HR function, with support from reporting TM/TA Lead & HR Ops Lead.
- Develop and implement Corporate and HR strategies, policies that align with the organization's overall business objectives.
- Collaborate with senior leadership to forecast HR needs and ensure workforce planning is in line with strategic goals.
- Business partnering with businesses and CoEs to influence best practices and provide counsel to others CHRs and Leadership
- Identify the capabilities needed to meet the current and emerging business needs of a significant function. Evaluate current capabilities, identify gaps, and prioritize development activities.
- Foster a diverse and inclusive workplace culture that values equity and belonging.
- Handle employee relations and ensure compliance and cultivate a safe & harmonious workplace environment.
- Lead change management efforts, supporting the organization through periods of growth or transformation.
- Communicate and inspire a large or diverse workforce to commit to the company’s direction, mission, and vision to achieve the organization's business goals.
- Represent the organization in a variety of industry, institutional, and/or professional forums, boards, and committees in order to consult/negotiate/ promote the company brand and HR efforts.
- Departmental budget management
- Oversees other administration aspects to ensure smooth office operation.
Experience & Skills
- A minimum of 12 years of progressive HR experience.
- Proven track record in HR strategy, workforce planning, business partnering and at least one other HR pillar: talent acquisition, employee development, performance management and HR operations/ system.
- Exceptional interpersonal and communication skills for building strong relationships with employees and stakeholders.
- Change management expertise to lead HR initiatives and adapt to evolving business needs.
- Comprehensive knowledge of local (Singapore) HR laws, regulations, and best practices.
- Strong decision-making skills.
- Excellent negotiation abilities for conflict resolution and achieving stakeholders' buy-in.
- Problem-solving and applying creative solutions, seeking efficiencies and improvements.
- Proactive planner to anticipate future organization operational needs.
- Policy development and implementation to support organization governance.
Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief, or age.
