Here at Swire Hotels, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at Swire Hotels?
Swire Hotels is a group of individual hotel brands who set out to craft extraordinary hospitality for our guests. Our two brands, The House Collective and EAST, are found all over the world, with The Upper House in Hong Kong, The Temple House in Chengdu, The Middle House in Shanghai, and EAST in Hong Kong, Beijing and Miami. Each of these hotels are exceptionally unique yet joined by a shared appreciation for aesthetics and service excellence.
We craft our journeys with passions in:
- Art – Perhaps the greatest expression of one person’s individuality which we proudly celebrate, art flows through everything at Swire Hotels.
- Sustainability – We strive to create a healthy ecosystem of people who are concerned about our impact on the environment, embody our values, and have the passion to always grow, inspire and innovate.
- Wellness – Everyone’s journey of personal growth is different, and we want you to focus on your wellbeing in ways you are comfortable with.
Job Overview
This role supports team engagement, and learning and development initiatives for the group, including Central Support Office and the hotels. Your responsibility will be to foster the growth of team members, ensuring an exceptional experience, and supporting the expansion of our company. We are seeking a passionate and creative individual dedicated to cultivating the growth of our people.
Key Responsibilities
Welcome to the core of what being a People & Culture Assistant – Learning & Development is all about!
Here's the quick lowdown on what you'll do day-to-day:
- Support the team on end-to-end learning & development initiatives and projects for the group of hotels in Hong Kong, Chinese Mainland, USA and other locations
- Be a brand ambassador and support the team in brand trainings and campaign to reinforce the brand culture
- Create and enhance learning materials and media for training programmes and learning solutions to cater the needs of the hotel group
- Prepare written, graphic and electronic promotional materials for L&D initiatives for enhanced learner experience and engagement
- Responsible for pre and post-training logistics and administrative supports within the agreed timescales including training record maintenance, data analytics and report preparation, invoice handling and liaison with stakeholders and suppliers
- Support the team to closely work with relevant stakeholders on sustainable development related projects
- Design and lead wellness initiatives and team engagement activities for our team members
- Assist in implementing People & Culture projects and ad-hoc assignments as required
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
- 1-2 years of relevant experience in L&D functions, preferably from hotel or customer service-oriented industry. Fresh graduate with high potential will also be considered
- A bachelor’s degree in Human Resources, Hotel Management or related discipline
- Excellent command of both written and spoken English and Chinese, proficiency in Mandarin
- Tech-savvy, self-starter, creative, people-oriented and with high learning agility. Work well in a fast paced and dynamic environment
The Cherries on Top (Nice-to-Haves):
- Familiar with video production and infographic design software would be a definite advantage
We've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
- Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
- Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
- Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.
Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
- Turn up in smart casual attires and be as comfortable as you can at work!
- Stagger your working hours and have the flexibility to create a working schedule that fits you!
- Whoosh into the office with ease as it is conveniently located near an MTR station and accessible with public transits!
- Dine at our team dining hall and save on meals!
- Join our wellness programme and healthy pantry to elevate your mental and physical wellbeing!
Swire Hotels make sure that every job applicant and employee has equal employment opportunities. You will not be disadvantaged because of your sex, pregnancy, disability, race, marital status, family status, age or sexual orientation during your employment or when applying for a job with us. What matters to us is that you are the best person for the job and that you do a good job. All Information collected will be used for employment purpose only. Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Unsuccessful applications will be destroyed after an appropriate time.
MANDARIN SPOKEN ENGLISH
