Company Description
The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that'll charm your socks off. You'll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather.
Job Description
We are looking for an experienced
Director of People & Culture to join the The Hoxton Downtown LA. The ideal candidate is an experienced human resource professional in all aspects, is a trusted leader, can lead change, works quickly and is a natural collaborator.
What You’ll Do…
- Lead short- and long-term strategy planning and execution management of the People & Culture function for the hotel.
- Recommend the department’s budget and manage expenses within approved budget constraints.
- Major areas of responsibility/ management include, but are not limited to: recruitment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll.
- Work closely with General Manager in implementing, achieving and maintaining the property goals and objectives.
- You’ll be the culture champion for the The Hoxton brand, promoting a fair, safe and equitable environment, and championing empowerment, innovation, development, and communication.
- You’ll ensure that the hotels operate within the employment law framework in your operating state and locality.
- You’ll act as an advisor to all managers on all aspects of employment and support team relations and performance management.
- You’ll develop, implement, and manage the nuts and bolts of the department, our policies, processes, and procedures.
- You'll get involved and lead projects. We want to hear your ideas and get your input.
- You'll create awareness for The Hoxton, Downtown LA and Ennismore through strategic activities to attract talent to hotels across our brands.
- You’ll lead our efforts in embedding The Hoxton and Ennismore values into the team.
- You’ll lead and manage the People & Culture team.
Qualifications
What we’re looking for…
- You have at least 4 years experience as a director in a human resource capacity; preferably in an upscale or lifestyle brand hotel
- Ability to prioritize and adapt to the changing needs of the operation.
- Ability to take ownership of issues, solve problems and make effective decisions.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
- You’re a great communicator – both verbally and written – and a great listener. Fluent in English and Spanish.
- You have the ability to lift, pull and push a moderate weight.
- You are a natural at leading and managing others, and you lead by example, creating an environment where your team can be their best self.
- You execute. You get things done. You are scarily organized. An eagle-eye for detail, you can spot a slip in standards from a mile away.
- You know how to hold people accountable – but make people feel good at the same time.
- You love people and want to scout, hire and train the best team out there.
- You can keep a secret. You exercise discretion when handling team issues.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- A reputation for honesty and integrity.
- You’re looking for a place where you can be you; no clones in suits here
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once
- If we got stuck in an elevator together, we’d have a good time and share a few laughs.
Additional Information
What’s In It For You…
- Become part of a team that’s very passionate about creating great hospitality experiences.
- A competitive package and plenty of opportunity for development.
- Ample paid time off and holidays plus a comprehensive insurance benefits package.
- Food on us during your shift.
- Enjoy a free night at The Hoxton when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.
The Hoxton is part of the Lifestyle Collective of Ennismore. Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Ennismore and Accor entered a joint venture in 2021, creating a new autonomous entity and the world’s fastest-growing lifestyle and leisure hospitality company.
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