As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Job Description
We are looking for a People Communications Lead to join the Communications team on our journey to always deliver amazing experiences.
Do you like people, we mean really care about people? Can you write engaging content for a globally diverse audience? Are you a collaborative, creative thinker, with a deep understanding of strategic internal communications? Can you spot employee trends, advise senior leaders, and showcase the uniqueness of our DH employees (heroes)? If yes, apply to join our team of innovative communications thinkers and doers in Berlin telling Delivery Hero’s story as a global technology leader and leading local delivery platform!
Join the team that champions the employee experience at Delivery Hero. As part of the People & Culture Team, you’ll help attract, develop, and retain top talent, creating a workplace where people feel valued, supported, and empowered to grow. With each initiative you support, you’ll be building a positive culture that fuels innovation, teamwork, and a sense of belonging across our global organization.
Develop, lead, and execute an annual comprehensive internal communications plan that aligns with Delivery Hero’s vision as the world's leading local delivery platform.
Create consistent messaging to boost employee engagement across all internal channels, aligning with Delivery Hero’s principles and strategic business goals.
Design and execute communications strategies to drive cross-collaboration across levels, departments, and brands within Delivery Hero.
Establish employee guidelines and tools - templates, toolkits, and processes - to effectively communicate cyclical and Ad Hoc announcements across Delivery Hero.
Draft, edit,t and review content for employee policy updates and corporate initiatives to ensure transparency and engagement.
Act as a communications point of contact for the People & Culture leadership team, and other departments and Delivery Hero senior leaders on all employee communications.
Develop measurable metrics and KPIs on internal communications effectiveness like employee feedback, event participation,n and content interaction rates to improve our internal communications strategy.
Qualifications
- 12 years plus in internal communications, specifically covering employee experience and policies
BA or MA degree in communications or related field
In-depth knowledge and expertise using employee engagement channels including Slack, Confluence, Braze, Slido, and Google Workspace
Excellent written and verbal communication skills - English
Exceptional project and stakeholder management skills
Dynamic and collaborative team player, adaptable to the fast-paced environment
Nice to have:
Additional Information
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
Ready to join our team? If you’re excited to grow, collaborate, and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
