The Wayfair Benefits team is currently seeking an entry level Benefits Associate to join our innovative Talent team. In this role you will be at the forefront of designing, administering and communicating our employee wellness programs and benefits offerings for our North American workforce. As the benefit and wellness associate you will play a key role in collaborating with internal teams, external vendors and employees ensuring the successful delivery of initiatives that support our commitment to employee well being and benefits related information.
What You'll Do:
- Assist in planning, implementing, and promoting company-wide wellness programs
- Coordinate with external wellness vendors to ensure seamless program execution.
- Collect and analyze employee feedback to improve wellness offerings.
- Support the day-to-day administration of employee benefits, including health insurance, retirement plans, leave programs, and other perks.
- Act as a point of contact for employee inquiries regarding benefits and wellness programs.
- Help onboard new employees by providing clear and concise benefits information.
- Create and distribute engaging benefits-related communications via email, newsletters, intranet, and other internal channels.
- Maintain the benefits section of the company’s portal, ensuring that content is up-to-date and user-friendly.
- Develop communication campaigns to increase awareness and participation in wellness and benefits programs.
- Assist in preparing benefits utilization reports and wellness program metrics to track engagement and effectiveness.
- Maintain accurate benefits and wellness program records in compliance with company policies and regulations.
- Stay informed about regulatory changes (e.g., ACA, COBRA, HIPAA) and assist with ensuring company benefits programs are compliant.
- Support the annual open enrollment process, including preparation of materials and answering employee questions.
What You'll Need
- Bachelor’s degree in Talent, Business Administration, Communications, or a related field.
- Strong organizational and time-management skills, with a keen eye for detail.
- Excellent written and verbal communication skills, including experience creating employee-facing content.
- Ability to work collaboratively in a fast-paced environment and manage multiple priorities.
Preferred but not required:
- Internship or previous work experience in Talent, Benefits, or Communications.
- Familiarity with wellness program design and employee engagement strategies.
- Proficiency in Google productivity tools, Slack, Canva, and BrightSpot a plus.
Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
