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MetLife in Asia has adopted a nimble approach to each market across the region and has successfully established a diversified geographical footprint in Asia that spans across nine markets Australia, Bangladesh, China, Japan, Korea, India, Malaysia, Nepal and Vietnam.
This is an initial 12-month contract role. Please only apply if you are immediately available or available at short notice.
LOB/ Global Function: This role sits in the Regional Communications Asia team within Global Communications in Corporate Affairs.
Role Value Proposition: The Senior Manager/Director, Internal Communications Asia is an experienced communications professional who provides execution and delivery for all aspects of the Communications function and acts as the key owner for the regional intranet platform and for the tracking and delivery of metrics for all Communications activities across the region. The role also acts as a business partner to the Global Employee Engagement team to deliver global and regional employee communications projects.
Principal Responsibilities:
- supporting and coordinating a cohesive internal communications strategy to engage all employees of MetLife Asia in understanding and caring about the company and its success
- acting as a business partner and senior counsel to Global Technology and Operations (GTO) both in facilitating their communications to employees as well as creating and delivering a relevant communications strategy for GTO senior leadership in Asia
- working closely with AVP Regional Communications to identify and deliver relevant speaking platforms and media opportunities to promote the company’s expertise in technology and operations in order to enhance the company’s overall reputation as well as attract and retain top talent.
- tailoring global and regional projects for easy and effective delivery by Communications teams across all countries
- working closely with all the country Communications heads to promote internally the country achievements at a regional and global level, as applicable.
- working closely with colleagues in Global Communications and country teams to monitor and deliver target metrics for employee engagement.
- supporting on the delivery of MetLife Foundation and CSR events as relevant in the markets
- working closely with colleagues in the Regional Offices and countries, as needed and relevant, to manage and deliver internal events and engagement activities.
- if applicable, managing the performance, quality and delivery of external agencies providing support for channel content and engagement activities.
- owning the management, performance tracking, and administration of the company’s internal channels, including the backend delivery needs for the intranet.
- managing the operations, content and design for internal communications channels, in collaboration where relevant with Global Communications colleagues
- supporting media training delivery
- ability to deliver external media activities and content as needed to provide cover.
About MetLife
At MetLife, we’ve been in the business of making and keeping promises for more than 150 years. We’re always there for our employees, customers, shareholders, and communities — navigating life and change together, finding purpose every day while laying the foundation for a more confident future. A future where our families and finances are protected. A future that’s exciting and full of potential. A future that’s inclusive and sustainable.
At the heart of our culture lies a passion for people. We hire smart, creative, collaborative people and we believe that when we’re kind to each other, when we respect and empathize with co-workers and customers alike, that’s when we make a lasting impact. We embrace inclusion, actively listen, respect every contribution, and ensure that everyone has access to what they need to succeed. This allows us to think bigger, experiment more, innovate faster, and win together.
We are building a purpose-driven and inclusive culture that energizes employees to make a difference. MetLife’s diversity of people commitment ensures our employees are empowered, thriving, and feel like they belong. These efforts begin with our purpose —Always with you, building a more confident future. We are strengthening our resolve to help build a workforce and society that protects all people, values all voices, and creates economic growth and opportunity for all.
