Our client is a retail company. They seek a Learning and Development Manager to join their Fort Lauderdale, FL office. This is 3 days in the office, hybrid opportunity that requires a retail industry background.

Responsibilities

Develop a learning and development plan that aligns with the company's business objectives
Work with department heads and stakeholders to identify training needs and opportunities
Oversee employee training programs, including sales, customer service, and product knowledge
Utilize industry best practices to enhance the effectiveness of retail training programs
Create training materials, manuals, e-learning modules, and other learning resources
Lead training sessions, workshops, and on-the-job training programs to develop retail staff
Establish KPIs and metrics to measure the effectiveness of training programs
Provide feedback and coaching to retail employees to help them improve their performance
Ensure that all retail training programs comply with industry regulations and standards
Improve the effectiveness of the training programs to adapt to changing industry trends

Requirements

5+ years of HR learning and development experience
Retail industry background required
In-depth knowledge of retail operations, customer service, and sales
Strong instructional design and training facilitation skills
Able to drive employee engagement and development
Excellent communication and interpersonal skills
Able to collaborate effectively with cross-functional teams
Skilled in learning management systems and e-learning platforms

JobID: 17323

Abacus Group, LLC jobs

Learning and Development Manager