SUMMARY:

The Vice President, People Services provides executive-level leadership and guidance to Goodwill’s HR operations including Learning & Development as well as Safety & Compliance and Loss Prevention. The Vice President is responsible for setting, enforcing, and evaluating legally compliant policies, procedures, and best practices, and identifying and implementing long-range strategic management goals in partnership with the CEO and executive leadership team.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned:

Ownership of Human Resources, Learning & Development, Safety & Compliance and Loss Prevention.
Collaborates with executive leadership to define Goodwill’s long-term mission and goals; identifies ways to support the organization through legally compliant policies, procedures, and best practices.
Drafts and implements the organization’s budget for HR, L&D, Safety & Compliance and Loss Prevention.

Human Resources

Identifies key performance indicators for the organizations HR, Talent Management, Learning & Development functions.
Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs.
Provides guidance and leadership to the HR team; assists with resolution of HR, compensation, and benefits questions, concerns, and issues.
Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
Prepares all legally required reporting and documentation including but not limited to EEO-1 reports, OSHA 300 reports, BLS reports, etc.
Oversees Goodwill’s drug and alcohol program, unemployment program, Worker’s Compensation program.
Maintains knowledge of laws, regulations, and best practices in employment law, HR, and talent management.

Safety, Compliance & Loss Prevention

Create and implement safety programs, policies and procedures tailored to the organization's needs and risks including emergency response plans.
Lead investigations into workplace accidents, injuries, or near-misses, including root-cause analyses.
Ensure prompt reporting and accurate record-keeping, developing and implementing corrective actions to prevent recurrence.
Design and deliver comprehensive training modules covering safety procedures, emergency response, and loss prevention techniques.
Regularly communicate and monitor compliance with safety policies and procedures.
Implement loss prevention techniques and security technologies across the organization, working closely with store leadership to deter and monitor theft, fraudulent activities, and risk concerns.
Conduct employee training sessions on recognizing and preventing theft and fraud.
Monitor updates in industry standards and regulatory requirements, updating organizational policies as needed.
Collect and compile data for safety and loss prevention reports, ensuring timely submission to relevant regulatory agencies.
Perform systematic workplace evaluations and audits to ensure compliance with safety and risk mitigation standards and requirements.
Provide direction and support to the team, fostering professional growth and promoting a safety culture.

LEADERSHIP COMPETENCIES

OUR TEAM

Emotional Maturity and Respect

Shares authority and demonstrates courage and humility. Anticipates emotional challenges of self/others that can sidetrack or derail growth and personal learning.

Integrity

Principled, ethical, and creates an organizational culture of trust.

Capacity for Change and Innovation

Effectively drives change by leveraging resources, remaining relevant; positions the organization for strategic growth

Interpersonal Skills

Builds strategic relationships to enhance support for Goodwill both operationally and in the community. Communicates to attain buy-in and support of Goodwill’s strategic goals; effectively communicates to engage and inspire people within and outside Goodwill.

Commitment to Development and Empowerment of Self and Others

Develops tools and resources for the development of others through learning and talent management systems; directs and ensures compliance of processes for coaching and responsiveness to all staff needs and issues

OUR COMMUNITY

Commitment to Goodwill’s Mission, Vision, and Values

Incorporates Goodwill’s Mission, Vision, and Values into the agency’s vision and strategies

Commitment to Diversity, Equity, and Inclusion

Develops strategies to ensure all employees are valued, respected, and have a level-playing field. Institutionalizes Cultural Competency and Diversity/Inclusion throughout the agency.

Community and Service

Works towards consistent community engagement by promoting Goodwill’s services.

OUR GROWTH

Commitment to Excellence and Customer Service

Institutes clear accountability process and ensures continuous improvement; oversees and manages plans using results-oriented goals for measuring success.

Business Acumen

Possesses strong analytical insight, strategic, and critical thinking skills. Ensures organizational adherence to all Goodwill policies/procedures.

Stewardship and Accountability

Manages budget in accordance with organizational needs and established financial guidelines. Institutes sound accounting procedures and financial controls. Develops and implements stewardship strategies.

EDUCATION and/or EXPERIENCE

Bachelors degree (BA) in Personnel, Human Resources, or related field strongly preferred.BA in unrelated field or Associate’s degree (A.A.) or equivalent from two-year college or technical school with 10+ years of related experience and/ or training; or equivalent combination of education and experience. Industry-recognized certifications and credentialing (SPHR, PHR, SHRM-SCP, SHRM-CP) strongly preferred.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

All individuals must pass a drug screen. A criminal background check is required. A credit check may be performed as well as a driver license check. Must be able to pass a motor vehicle report, maintain a personal vehicle for company travel, and maintain minimum liability insurance on the personal vehicle.

At a minimum an employee must possess the following skills

Excellent verbal and written communication skills.
Excellent interpersonal and conflict resolution skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Thorough knowledge of employment-related laws and regulations.
Knowledge of and experience with varied human resource information systems.
Proficient with Microsoft Office Suite or related software.
Must be willing to accept instructions and carry them out with minimal supervision.
Must be able to work and cooperate with others.
Must be able to identify potential hazards and implement control measures to reduce risk and maintain a safe work environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee

Must be able use hands to handle or feel and reach with hands and arms.
Must have sufficient eyesight and manual dexterity.
Must be able to regularly lift and carry 10 pounds regularly and occasionally lift and carry up to 50 pounds.
The employee is frequently required to talk or hear.

Must be able to follow instructions.
Specific vision abilities required by this job include close vision (clear vision at 20 inches and less) and color vision (ability to identify and distinguish colors).
Prolonged periods of sitting at a desk and working on a computer.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to airborne particles (dust and lint). The noise level in the work environment ranges from quiet to very noisy.

Salary range: $100k - $110k

SE# 510689144

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Vice President, People Services