Location: Covering East Surrey & Greater London
Salary: Competitive
Working Pattern: 37.5 hours per week
Sponsorship: Unfortunately, we cannot provide support for Sponsorship at this time
Who We Are
Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things.
Our colleagues are passionate, kind, and resilient and they go the extra mile for the people we support and each other. We have this expectation of all our colleagues.
We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.
Role Overview
As a People Partner, you will play a pivotal role in ensuring that ivolve employees have a positive and enriching work experience. You will be responsible for developing and implementing initiatives that enhance colleague engagement, satisfaction, and overall wellbeing. This role involves collaborating closely with various departments, managers, and colleagues to create an inclusive and supportive work environment.
Your drive will be to provide proactive and engaging support to your colleagues, all while embodying the core values and ethos of ivolve. A supportive people person, you will nurture best practice, coaching managers through relevant people processes to create an amazing place to work.
Your Responsibilities
Focus on colleague experience, localised colleagues action planning post Survey & Talent mapping and retention with a focus on championing our ivolve extras platform.
Develop effective communication strategies that amplify the colleague voice.
Conduct assessments of management practices and their influence on the overall employee experience.
Proactively design and implement well-being initiatives to continuously enhance both physical and mental wellbeing within ivolve.
Serve as a passionate advocate for ivolve.
Evaluate the impact of people practices and policies on the colleague experience while collaborating with managers to embed our preferred methods of operation.
Support in monitoring and enhancing key performance indicators (KPIs) across the business.
Engage colleagues in completing monthly and annual surveys, offering analysis and taking necessary actions to deliver on desired outcomes.
Oversee improvement plans, encompassing both implementation and action items geared towards enhancing culture and retention, ultimately creating an exceptional workplace for our colleagues.
Conduct weekly employee relations (ER) calls to ensure effective management of personnel files and procedures, guaranteeing compliance with regulations and legislation.
Champion Equality, Diversity, and Inclusion (ED&I) through targeted interventions such as crafting toolkits, conducting workshops, and leading awareness campaigns.
Identify opportunities for ongoing enhancement of the work experience for colleagues with protected characteristics.
Provide coaching and advice in various ER cases, including investigation support, report writing, and absence management.
Assume responsibility for managing pertinent people data, delivering insights to the Senior Leadership Teams as per agreements outlined by your manager to drive business improvements.
Identify areas for improvement and support managers in devising appropriate strategies through coaching, mentoring, and exemplifying best practices.
Collaborate effectively to achieve desired outcomes, ensuring colleague experience and welfare are maintained, and services are safe, effective, caring, well-led, and responsive.
Lead the organisational change consultation processes for both internal and external projects, such as TUPE or internal transfers for new services.
The main skills and experience for this role
Possess a level 5 CIPD qualification.
Be a driver and willing to travel to services within the region.
Display flexibility in accommodating the needs of the individuals we employ and support, recognising that this may entail adapting work schedules to successfully accomplish our objectives.
Possess a wealth of extensive experience in this field or a related HR position.
Exceptional organisational and time management skills with the ability to effectively prioritise tasks and meet deadlines.
Excellent verbal and written communication skills.
Flexible and adaptable – able to work with ambiguity and changing priorities.
Problem solving ability – resourceful and capable of finding solutions to challenges independently.
Strong attention to detail.
Calm under pressure and able to handle unexpected or urgent matters.
Proficiency in office 365.
How We Will Support You
We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension.
Industry-Leading Recognition
- Colleague lotto - giving everyone the opportunity to win great cash prizes
- Prize winning scratch cards aligned with values in action!
- We recognise our colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards
- Loyalty Scheme - recognising colleagues at work anniversaries
- Your birthday off after a years service!
Social Wellbeing
- Award-winning App for news and info
- Internal social media
- Team communities
Financial Wellbeing
- Discounts include high street, supermarkets, flash sales, gym memberships and more
- Blue Light discount programme, funded by us
- Salary Finance scheme for lower cost loans and to save for special occasions or rainy days
- Government mileage rates if you need to travel
Emotional Wellbeing
- Free confidential Employee Assistance Programme with qualified counsellors
- Free wellbeing App
- Practical advice covering things like consumer rights, anxiety, childcare and more
Training and Development to Reach Your Potential
- Learning journey that grows with you to reach care worker standards
- Specialist skills training including Autism, Dementia and Mental Health
- Career pathways that include flexible apprenticeships and nationally recognised qualifications
- Cover the cost of relevant professional memberships
5 More Reasons to Work with Ivolve
1. Our people are pretty fabulous. We take pride and pleasure in helping others to flourish
2. There’s a great energy across the business and a strong sense of teamwork
3. Very few jobs have such an impact on people’s lives – we bring joy to people every day
4. We have a proud history, we’re a big organisation of over 4,000 colleagues supporting over 1,300 people
5. We build and nourish relationships with the people we support
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