Job Responsibilities:
Build up the Training Strategy
- Designing and implementing training programs according to the needs of the company.
- Conducting research on training methods and best practices in order to create new training programs.
- Preparing reports on training needs and progress in order to inform management decisions.
- Conducting approved leadership or workshops on topics not limited to conflict resolution or effective communication skills.
- Providing project management for organization-wide projects/initiatives as required, facilitating team efforts and helping to define project goals, timelines, resource requirements and planning to cope with challenges and conflicts.
- Driving training marketing communication ensuring a strong learning culture is nurtured.
- Provide value-adding support to division heads in developing our talents.
- Assist with Talent Management, Succession Planning
- Manage and execute Employee Survey and Action Plan.
- Develop, review and update learning & development policies (if any)
- Market research, training vendors’ evaluation and customization.
- Designing and development of training interventions to address L&D needs.
- Develop Training Calendar, communication plan and manage training budget.
- Manage the learning app (Atiome) for staff and implement new initiatives to the app. To create content and hype for the application.
Training Facilitation
- Conduct orientation programmes for new hires and any related training programmes for staff.
- Conceptualize and implement the collection and analysis of evaluation data pertaining to learners’ behaviour e.g. learning preferences for topics, time of learning etc. for decision making impacting learning design.
- Implement Modular Training Framework for Staff by consulting with stakeholders on the creation and maintenance of Learning Pathways and Learning Management system (LMS).
- Conceptualize and operationalize the Organizational Leadership Framework.
- Monitor and follow up on training evaluation and feedback through various channels to measure, track and enhance training quality and effectiveness.
- Perform data analytics and reporting on training enrolments, operations and other activities.
- Implement process/continuous improvements using automation tools, through reviewing job redesign, implementation of self-service capability, etc to enhance work efficiency and productivity of the company.
- Develop and implement learning content and materials.
- Perform learning evaluation, data analysis and develop learning reports on a regular basis.
- Support the planning and execution of new learning implementation & initiatives.
Build Employer Branding
- Manage graduate trainee/ relevant programmes with local or overseas institution.
- Establish and build relationship and rapport to internal and external stakeholders and institutions to build company's presence in Singapore.
- Support recruitment and build employer branding.
Training Administration and others
- Manage and support not limited to sourcing for vendors/programs, procuring the programs, managing all staff course enrolments, handling exceptions, liaising with internal and external training providers on training design, evaluating training contents, customizing and developing training programs, materials, etc, and making logistics and other arrangements.
- Facilitate any training grants and funding and absentees payroll.
- Ensure learning records are accurately maintained and updated in the system.
- Oversee and ensure proper documentation and content and vendor management.
- Maintain records, documentation and database for programmes/initiatives.
- Assist in company events & handle logistic arrangements.
- Manage employee engagement calendar and corporate events
- Support any training related initiatives and projects.
Job Requirements:
- Bachelor’s Degree in Human Resources or related / similar discipline, with at least 5 years of relevant L&D experience, along with experience in conceptualizing and implementing leadership and talent development framework.
- Good communication skills, able to do stand-up training delivery and content development
- Current knowledge of effective learning and development methods
- Familiarity with e-learning platforms and practices
- Experience in project management and budgeting
- Proficient in MS Office and Learning Management Systems (LMS)
- Strong communication, project management, and budgeting skills are required.
- Proven experience and knowledge of effective learning methods are essential.
- Proactive and creative and resourceful to create exciting training programmes
- Highly resources on tapping on latest training methods/ creative ideas to make training fun and enriching
- Excellent communication and negotiation skills; sharp business acumen
- Ability to build rapport with employees and vendors
