Senior People Partner
Base Pay: $90,000 - $105,000 | Remote | Report to Head of HR
Are you ready to be a part of something BIG and GROUNDBREAKING?
At Covered, we are focused on building the future of insurance. Joining Covered Insurance means stepping into a FAST-PACED, INNOVATIVE environment where you can help to REDEFINE the future of insurance. Unlike traditional firms, we leverage cutting-edge APIs, pre-built UI components, and a full-service licensed stack to create smarter, more customer-centric solutions.
Who Is Covered?
Covered, a best-in-class B2B2C embedded insurance marketplace, intends to make insurance easy to understand and painless to purchase. We believe the independent agent is increasingly important, and technology should be built to empower the agent and deliver delightful digital experiences to the customer. By partnering with lenders, financial institutions, and fintech companies, we deliver our personalized embedded insurance marketplace to their customers.
About This Role
As a Senior People Partner at Covered Insurance Solutions, you will play a key role in transforming HR operations, enhancing the employee experience, and fostering a culture of excellence. This role requires a strategic and hands-on HR professional who can build strong client relationships, provide white-glove service to employees, and ensure compliance across all states of operation. You will manage leave of absence (LOA) administration, compliance, performance management, employee relations (ER) cases, tracking key HR metrics, leading HR system and tool implementation, and overseeing benefits, vendor engagement, and administration.
About You And Your Experience
- 7+ years of experience in HR operations, employee relations, and compliance, preferably in a fast-growing or multi-state organization.
- Deep knowledge of employment laws, LOA regulations, and HR compliance across multiple states.
- Experience handling performance management and employee relations cases with a strategic, business-oriented approach.
- Strong data analysis and reporting skills, with the ability to translate HR metrics into actionable insights.
- Exceptional relationship-building skills with the ability to provide concierge-level HR support.
- Experience in HR system and tool implementation (HRM, ATS, Payroll systems) with a proven track record of successful deployment and process optimization.
- Proven experience in benefits administration and vendor management, ensuring optimal employee offerings and cost management.
- Ability to work in a fast-paced, evolving environment with a high degree of autonomy.
- Experience with HRIS and reporting tools is a plus.
Role Accountabilities Include, But Are Not Limited To:
- HR Operations and Employee Experience
- Partner with business leaders & managers to drive a seamless and engaging employee experience.
- Provide exceptional HR services, ensuring that employees & managers receive proactive, responsive, and high-touch support.
- Help streamline HR processes, identifying areas for operational improvement and automation.
- Employee Relations & Compliance
- Help support Performance and Employee Relations (ER) cases, ensuring timely resolution and adherence to best practices.
- Ensure all comply with federal, state, and local employment laws across all company locations.
- Manage LOA administration, ensuring compliance with FMLA, ADA, and other applicable regulations.
- Provide guidance and coaching to managers on performance management, disciplinary actions, and workplace issues.HR policies and procedures
- Data, HR Metrics, and System Implementation
- Track and analyze key HR metrics, such as attrition, engagement, and performance trends.
- Provide data-driven insights. Enhance HR reporting capabilities to support decision-making and continuous improvement.
- Support HR system and tool implementation including HRM, ATS, and Payroll systems, ensuring seamless integration and adoption.
- Benefits Vendor Engagement & Administration
- Oversee benefits vendor relationships, ensuring high-quality service and optimal program delivery.
- Ensure accurate benefits administration, including open enrollment, new hire enrollments, and life event changes.
- Monitor compliance with healthcare regulations, including ACA and state-specific requirements.
- Act as a primary point of contact for employees regarding benefits inquiries and issue resolution.
Growth Opportunities
At Covered, we believe in investing in our people. This role provides exceptional career growth potential, with opportunities to advance into leadership roles, explore new markets, and expand your skillset in the fast-growing embedded insurance industry.
You Say Benefits? We Say “ItsCovered”
We believe in taking care of our team with a competitive benefits package that includes:
- Culture: work with passionate, innovative professionals who love what they do. Learn from the best, work with the best!
- Medical, Dental, and Vision Insurance to keep you healthy and covered.
- FSA and HSA for added financial flexibility.
- Life Insurance, AD&D, STD, and LTD to protect you and your loved ones.
- 401(k) Retirement Savings Plan to help you build a secure future.
- Casual Time Off Policy: take the time you need to recharge.
- 13 Paid Holidays per year to celebrate and relax.
Essential Role Requirements
Must be able to be perform responsibilities with or without reasonable accommodation
- Work Environment: Denver, CO HQ; Westlake Village, CA office; or Remote
- Physical Demands:
- Must be able to sit for extended periods
- Ability to work on the computer & use virtual communication tools
- Effective listening & communication skills required
- Proficient in English speaking & writing
- Some travel may be required
Disclaimer
Thisjobdescriptionaimstoprovide essentialinformationaboutthescopeofthispositionandthenatureandlevelofworkperformedbyindividualsoccupyingit.Itisnotintendedtobeanexhaustivelistofqualifications,skills, efforts, duties, responsibilities, or working conditions associated with this position.
Aswitheverythinginlife,circumstanceschange.Thetasks,accountabilities,andexperiencerequirementsmaybealtered,addedto,removed, amended, deleted, and modified at any time by management with or without prior notice.
Wearecommittedtomaintainingaworkplacefreefromdiscriminationandharassment.Weexpecteveryteammembertocontributetoanenvironmentwhereeveryonefeelsincluded and respected.Weareanequal-opportunityemployeranddonotdiscriminatebasedonrace,religion,nationalorigin,genderidentityorexpression,sexualorientation,age,marital status,veteranstatus, ordisabilitystatus.Wemakereasonableaccommodationsforthereligiouspracticesandanymentalhealthorphysicaldisabilityneeds of applicants and employees. Employmentdecisions,includinghiringdecisions,arebasedonperformance andexperience.
