Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other
Southern Cross Care has an exciting opportunity for an experienced pro-active People & Culture Manager to join the team based at our Support Centre, conveniently located in Upper Mt Gravatt.
What can Southern Cross Care offer you?
- Competitive salary package + benefit of NFP salary sacrifice options
- Opportunity to join a dedicated People & Culture team
- Supportive organisation with great staff culture
- Ongoing individualised training and mentoring programs
- Employee Assistance Program for employees and their families
- Purpose driven organisation making a real difference
- Option to work in a hybrid work environment
- Convenient central location with free parking onsite.
About the role
Reporting to the Head of People & Culture, in this key role of a People & Culture Manager, you will be leading the P&C Operations function, ensuring effective delivery of HR compliance, HR systems, and HR administration. You will also be overseeing the business partnering function and Industrial Relations, providing strategic HR support to drive best practice, enhance workforce performance, and support organisational objectives.
Key accountabilities of the role would include:
- Leading the P&C Operations function in consultation with the Head of People & Culture, ensuring seamless and efficient service delivery across the organisation.
- Partnering with business leaders and team members to provide day to day HR/IR advice and interpretation of HR policies, processes and procedures.
- Managing end-to-end employee relations/industrial relations matters, including undertaking workplace investigations, performance management, disciplinary procedures and attendance at the Fair Work Commission if required.
- Coaching and support business leaders on complex IR matters, whilst actively mitigating workplace relations exposure.
- Playing a key role in identifying, developing and implementing key People & Culture projects and initiatives relevant to the industrial relations landscape.
- Provide comprehensive support to the business in the areas of industrial relations instruments including Awards and Enterprise Agreements and coach business leaders regarding the application of same.
- Coaching and upskilling leadership to manage performance.
- Embedding values and positive behaviours across business areas.
- Participating in development and implementation of People & Culture projects and initiatives.
- Providing leadership and mentoring to the People & Culture team.
What will you bring to the role?
- Bachelor's degree in business, Human Resources, Industrial Relations or related discipline
- Extensive knowledge and evidence of application of contemporary HR practices, processes and strategies.
- Knowledge of current employment legislation.
- Excellent written and oral communication skills, as well as highly developed interpersonal, coaching, negotiation and consultative skills.
- Strong relationship management and influencing skills.
- Business partnering capability.
- Ability to interact and influence at an executive/strategic level.
- Leadership skills with the ability to mentor and develop team members.
Who is Southern Cross Care Queensland?
Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.
Since then, SCCQ has grown to employ over 1700 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and rural Queensland.
We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.
At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.
How can you apply?
If you are a People & Culture Manager with the qualifications and experience needed to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!
If you have any queries around Southern Cross Care's recruitment process or about the role please contact us at
Southern Cross Care is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up to date flu vaccination status.
Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.
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