NWCare is a family run business, serving the community in healthcare for over 50 years. We are now recruiting Area Service Managers for our busy Ballykelly branch.
JOB SUMMARY
- To organise and supervise the delivery of home care support services to Service Users in their own homes
- To work in a flexible and reliable manner in response to the needs of the service
- To manage a team of Domiciliary Care Workers
- To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards
- To ensure that a quality care service is delivered to all Service Users
To learn more and officially apply for this job - please go to: https://www.nwcare.co.uk
MAIN RESPONSIBILITIES
- Accept, allocate and process referrals for new care packages
- Accept and process changes and amendments to existing care packages
- Prepare rotas by matching Service Users to domiciliary care workers, ensuring that the domiciliary care skills and competencies are compatible
- Monitor and report changes in Service User condition to key worker
- Organise and lead staff meetings
- Manage timesheets, prepare paperwork for payroll and notify payroll of variations as appropriate, via either manual or electronic process.
- Participate in the out of hours cover rota
- Undertake Service User assessment and risk assessment for Service Users
- Maintain accurate and confidential records in accordance with company policy
- Assist with the monitoring an evaluation of service provision
- Assist Registered Manager in the recruitment of domiciliary care workers
- Identify training and development needs within their team of domiciliary care workers and ensure induction training for new employees
- Ensure Service User and care staff meet in accordance with company policy and procedures and ensure dignity, respect, equality and diversity
- Record and report to the Registered Manager any compliments, complaints, accidents, incidents and untoward events and complete necessary documentation
- Assist the Registered Manager and Human Resources Manager in processes, when required
- Provide care package to Service Users in an emergency situation
- Participate in mandatory training as required
- Ensure area PMMRs are within company benchmark
- Ensure Services are managed in compliance with RQIA standards
- Ensure an effective, safe and well led service delivery
Job Type: Full-time
Pay: £14.60 per hour
Expected hours: 37.5 per week
Benefits:
Schedule:
Application question(s):
- You must hold a full UK driving licence and have access to a vehicle
- You must be prepared to hold the on-call phone on a rota basis
Work Location: In person
Reference ID: ASM/BK/24/234