About Jumeirah & the Hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury.
Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.
About the Job:
An opportunity has arisen for a Talent Officer to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role
- Assist colleagues with queries, requests, and employment discussions to increase job satisfaction and performance.
- Serve as the primary contact for department colleagues, ensuring office coverage during business hours.
- Prepare letters, contracts, certificates, and coordinate documents requiring internal signatures.
- Ensure employee files are audit-worthy and support compliance and audit-related matters.
- Maintain regular communication with department heads, update colleague information sites, and coordinate monthly departmental meetings.
- Execute corporate learning initiatives, manage online portals like Axonify, track learning hours, and generate reports.
- Co-ordinate invites for induction, training room management, record training hours.
- Assist in the recruitment, onboarding, and offboarding processes, ensuring timely and memorable experiences for new joiners and effective off-boarding procedures.
- Support the HR team in managing employee relations and performance issues.
- Handle confidential matters, ensure compliance with health, hygiene, security, and safety regulations, adhere to HR service standards, and perform other duties as required.
About You:
Successful candidates will have the following skills:
- Software competencies – Microsoft Office programs (Intermediate).
- Have a keen interest in talent development and L&D
- Experience in and a passion for Recruitment whether external or internal.
- Interpersonal skills
- Communications skills
- Self-motivated
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21.30.40. etc.)
- Life insurance
- Jumeirah perks website access – discount
- F&B and Spa treatment discount
- One and a half times pay for work during bank holidays
- Dry cleaning of uniform or Business attire
- Meals on duty
- Employee assistance programs
- Wellness benefits – Chiropodist, Flu jabs, and more!
- Taxi service after hours
- Social events & recognitions programs
- Ongoing training & development
- Wedding/Baby gift
- Cycle scheme
- Internal transfer scheme
- Eye test and discount for VDU users
- Dental cash back plan
- External transfer scheme
3 Months’ Service
- Company Sick Pay
- Travel Card Season Ticket Loan
- Live Your Guest Life Stay 6 Months’ Service:
- Jumeirah Discounts –Stays in other Hotels
- Cycle Scheme • Internal Transfer Scheme
- Eye Test & Discount for VDU Users
- Dental Cash Back Plan
1 Years’ Service:
2 Years’ Service:
- Group Pension Plan with enhanced contributions
- Income Protection Scheme
