Role Summary:
Measure and monitor the pulse of the major change program/initiatives to inform our change management strategy including communication, engagement, and project activities in collaboration with the business. Develop and maintain all tools, reports and processes for managing stakeholder initiatives and oversee collection and distillation of feedback. Key focus is to support preparing stakeholders (internal & external) to adopt change driven by introduction of new Product & Technology initiatives and system enhancements.
Your Day to Day:
- Communications Development: Collaborate with various teams to create and schedule communications, develop engaging content, and maintain a global communications plan to enhance awareness of departmental activities.
- Stakeholder Documentation & Assessment: Maintain documentation on changes, impacts, and stakeholder action plans; identify stakeholders and assess the degree of change with updated heat maps.
- Regional Engagement Events: Plan and execute events to deliver consistent information and engage key stakeholders, ensuring alignment and commitment.
- Change Network Support: Facilitate Change Network meetings, document outcomes, and design evaluation tools; maintain member database and enhance participation across groups.
- Readiness Assessment & Reporting: Develop and analyze readiness assessments, monitor stakeholder progress, and collaborate with vendors for reporting needs.
What We Need From You:
- Experience: 5-8 years in Change Management, Stakeholder Engagement, and Communications.
- Communication Skills: Exceptional verbal and written communication skills, with strong active listening abilities.
- Change Process Knowledge: Solid understanding of change processes at both individual and organizational levels.
- Change Management Expertise: Proficient in change management principles, tools, and methodologies.
- Business Acumen: Strong understanding of organizational challenges and familiarity with project management approaches and lifecycle phases
Location: Atlanta, GA (Hybrid – 3 days a week in office)
The salary range for this role is 80,000 - $133,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
