Location: Conrad Athens The Ilisian, Athens, Greece

About Us:

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.

As the People & Culture Assistant Manager - Training Manager, you will play a key role in shaping our team, ensuring exceptional service delivery while fostering a culture of continuous learning and development. Your mission will be to enhance our team's skills, oversee and support recruitment efforts, manage all HR aspects, and cultivate a motivated workforce that embodies the Conrad ethos of immersive experiences and authentic connections with local culture. You will need to have a comprehensive understanding of labor law to ensure compliance. Help us create memorable experiences for our guests while contributing to a transformative project that will set new standards in luxury and hospitality.

Key Responsibilities:

• Oversee all HR aspects, including compliance with labor laws.

• Oversee and support the recruitment process, ensuring the selection of candidates who align with the hotel's values and objectives.

• Developing and implementing training programs to enhance employee performance and guest satisfaction.

• Collaborate with department heads to assess training needs and ensure alignment with the hotel's objectives.

• Facilitate onboarding and orientation programs for new hires to promote engagement and retention.

• Create and maintain training records and progress reports to monitor employee development and compliance.

• Support the development of leadership programs to nurture and advance management talent within the organization.

• Conduct evaluations to assess the effectiveness of training initiatives and recommend improvements as necessary.

• Encourage a culture of learning and development, promoting various training resources and opportunities available to employees.

Requirements:

• Bachelor's degree in Human Resources, Hospitality Management, or a related field.

• Proven experience in a training and development role within the hospitality industry.

• Strong understanding of adult learning principles and instructional design.

• Excellent communication (both in Greek & English) and interpersonal skills to engage and motivate team members.

• Ability to assess training needs and develop suitable programs for diverse employee groups.

• Competency in using training software and Microsoft Office Suite to create training materials.

• A passion for continuous improvement and professional development in the hospitality sector.

• Comprehensive knowledge of labor law and HR practices to ensure compliance.

• Experience in heavy recruitment activities, including creating and executing recruitment plans to meet staffing needs efficiently.

Why Join Us?

• At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).

• The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.

Ionian Hotel Enterprises S.A.

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People & Culture Assistant Manager - Training Manager