Summary:

The Events Coordinator, Talen & Engagement will be responsible for planning, coordinating, and executing various events and activities that enhance learning, foster team engagement, and promote professional growth. This role will require excellent communication skills, multitasking abilities, and a commitment to creating high-quality experiences for our employees.

Essential Job Duties and Responsibilities:

Event Planning & Coordination:
- Plan, organize, and execute training events, workshops, and seminars.
- Coordinate all logistical aspects, including venue booking, scheduling, and materials preparation.
- Arrange for necessary equipment, materials, and technology to support training sessions.
- Research, review and propose event program details and locations based on approved budget.

Communication & Liaison:
- Act as the main point of contact for trainers, speakers, and vendors.
- Communicate event details to participants and ensure all parties are well-informed..
- Gather feedback post-event and relay it to the Talent Management team to support continuous improvement.

Budgeting & Resource Management:
- Track and manage event budgets to ensure efficient use of resources.
- Source cost-effective vendors and manage contracts with suppliers and service providers.
- Has authority to execute on event plan that is within the parameters of the budget. .

Participant Support & Engagement :
- Provide support to attendees before and during events, addressing any questions or concerns..
- Create a welcoming and inclusive environment that encourages active participation
- Develop engagement materials (e.g., agendas, handouts, feedback forms) and coordinate follow-up actions.

Event Evaluation & Improvement:
- Collect feedback from attendees to assess event effectiveness and areas for improvement.
- Analyze event outcomes and compile reports for the Talent Management team.
Be present at offsite employee engagement meetings & events, before, during and after to ensure all aspects of the meeting or event are carried out successfully.
Must be within commutable distance to a Freedom Mortgage call center location and must be willing to work in the office regularly to meet business dictate needs.
Must be available to attend off-site events during non-traditional working hours as needed.
Some overnight travel may be required.

Other Job Duties and Responsibilities:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Strong organizational and multitasking abilities, with attention to detail.
Excellent interpersonal and communication skills.
Proficiency with event management software, Microsoft Office, and virtual event platforms.
Ability to work collaboratively and manage relationships with multiple stakeholders.
Ability to adapt quickly to changing schedules or last-minute adjustments.

Education and/or Experience:

Bachelor’s degree in Event Management, Human Resources, or a related field.
2+ years of experience in event planning, coordination, or a similar role (experience with training events preferred).

Certificates, Licenses, Registrations:

None Required

Work Complexity:

Problems and issues faced are moderately complex. Problems typically impact own department and maybe other departments. Problems are typically solved through drawing from prior experience and analysis of issues.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.

Freedom Mortgage

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Events Coordinator, Talent & Engagement