About Deep Sync:

Deep Sync is the industry leader in deterministic identity. Leveraging our 35-year foundation of compiling direct mail-grade datasets, Deep Sync develops data-first technologies that power marketing, measurement, AI, and business intelligence for agencies and brands with our fully deterministic identity graph, privacy-first audiences, comprehensive data solutions, and integrations with leading platforms and cloud providers.

This is a hybrid position based out of our Kirkland, WA office.

Position Overview:

The Manager of Human Resources (HR) will lead the HR function and provide direction and operational support for all HR activities within the company. As a small technology organization, we require a hands-on leader who can manage and scale HR systems and processes while ensuring an exceptional employee experience. This role will emphasize day-to-day operations, as well as managing talent acquisition, employee engagement, performance management and feedback, and compliance, with a strong focus on aligning HR initiatives with business objectives to drive growth.

Key Responsibilities:

HR Operations Management:

Lead day-to-day HR operations, ensuring the smooth execution of HR processes and services, including onboarding, employee lifecycle management, benefits management, and performance management systems.
Manage and oversee the HRIS (Paylocity) to streamline HR processes, track employee data, and generate reports.
Manage HR policies and procedures, ensuring they are up-to-date, compliant with legal regulations, and aligned with company culture and goals.
Oversee the design and strategy of our compensation and benefits programs, ensuring competitiveness in the market while balancing budgetary constraints.
Manages the HR team (currently an HR Coordinator), providing mentoring, feedback and coaching to the team.

Employee Experience & Engagement:

Oversee the recruitment and hiring process, ensuring a fair, consistent process, as well as a process that produces high quality hires. Manage internal/external recruiting resources, and partner closely with hiring managers to define roles and hiring needs.
Ensure an efficient onboarding process that provides a positive employee experience, sets clear expectations, and integrates new hires into the company culture.
Support employee engagement initiatives through surveys, focus groups, and feedback channels, and implement strategies to enhance employee morale and retention.
Work to improve employee retention by developing initiatives around career development, engagement, recognition, and growth opportunities.
Oversee the performance management and feedback process, including goal-setting, regular check-ins, and performance feedback.
Act as a key point of contact for employee concerns, ensuring a high level of employee satisfaction and resolving conflicts and disputes in a fair and consistent manner.

Additional responsibilities:

Lead and support initiatives that enhance company culture and foster a positive working environment.
Build the capacity of managers through coaching and skill development.
Provide data-driven insights to leadership, using HR analytics to help inform business decisions related to staffing, performance, retention, and compensation.
Stay up-to-date with changes in employment law (federal, state and local regulations) and HR best practices, proactively implementing necessary changes to mitigate risk.

Qualifications:

Required:

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. SHRM-CP or PHR certification is preferred.
Experience: At least 5-7 years of progressive HR experience, with a minimum of 3 years in a management role. Experience in a fast-paced, growth-oriented environment, ideally within a tech or startup company.

Preferred:

Experience in scaling HR functions for a growing technology company.
Proven ability to develop and implement HR strategies that align with business goals.
Familiarity with technology-driven solutions for HR challenges (e.g., performance management platforms, employee engagement tools).

Skills & Abilities:

Strong understanding of HR operations, including payroll, benefits administration, employee relations, and compliance.
Expertise in HRIS, applicant tracking systems, and other HR software.
Excellent communication, problem-solving, and interpersonal skills.
Proven coaching abilities, coaching employees and managers at all levels.
Strong organizational and project management skills.
Ability to work independently and manage multiple priorities in a dynamic environment.

Company Benefits:

Paid Vacation Time and Paid Holidays
Medical/Vision/Dental Insurance, Voluntary Life & AD&D Insurance, Short-Term & Long-Term Disability, Critical Illness & Accident Insurance
401(k) with employer matching
Hybrid/remote with flexible work schedule

Equal Opportunity Employer

Deep Sync represents Compact Information Systems, ASL Marketing, HomeData, and AccuData Integrated Marketing.

In addition, AlumniFinder, CollegeBound Selection Service, and Student Research Group fall under the Deep Sync banner.

Deep Sync

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Manager of Human Resources