Location: Sopers House , Hertfordshire

Working Hours: 8:30 AM – 5:30 PM (GMT)

Job Type: Full-Time, Permanent Employment Contract

Salary: Competitive

Are you ready to take the next step in your career and join a dynamic, international organisation that drives positive change across the finance, technology, social media, healthcare, and social care sectors?

Aetheria Group is seeking an entry-level individual to begin a career in the workforce industry, starting as a Workforce & Scheduling Associate within our health and social care team.

If you're a fast learner, passionate about helping children and young people improve their lives, enjoy building strong relationships, and have a kind and compassionate nature, this is the perfect opportunity to kick-start your career in the health and social care workforce sector.

About Aetheria Group

Aetheria Group is a global organisation comprising companies and brands specialising in service provision and workforce solutions. Since February 2020, we have expanded our presence to Southern Asia, complementing our UK headquarters. Operating across three countries, we provide exceptional talent and services to a diverse portfolio of trusted clients.

Our commitment to excellence has positioned us as a tier-one, government-backed, accredited critical supplier of a range of services. We hold industry-leading accreditations and memberships, including ISO, ICO, REC, SafeRec, Cyber Essentials, and ISO certifications, along with insurance at contracted levels. Additionally, we consistently pass audits conducted by trusted organisations such as PwC, Magnit and Neuven, further reinforcing our compliance, quality, and operational integrity. We hold long-term contracts with trusted partners across multiple sectors, including FSA-regulated finance, medical technology, and health and social care.

About the Role

As a Workforce & Scheduling Associate, you will play a pivotal role in ensuring that Aetheria Group brands operate within regulatory and legislative guidelines. This is a hands-on workforce and scheduling role where you will learn how to schedule teams of health and social care staff, onboard new applicants, guide and support a dedicated and caring workforce, uphold rigorous compliance standards, and contribute to ensuring that children and young people receive the care and support they need during challenging times. This role offers an excellent opportunity to develop skills in workforce coordination, compliance, and social care operations while making a meaningful impact.

The successful applicant will be supported by a highly experienced and positive Associate Director, who has worked alongside our Group CEO for 11 years in this field.

Key Responsibilities:

• Ensure the health and social care workforce adheres to compliance processes, maintaining full alignment with legislative acts, government regulations, and framework contractual obligations.

• Schedule and coordinate shifts for health and social care staff, ensuring adequate coverage and efficiency in service delivery.

• Assist in onboarding new applicants, ensuring all compliance checks, documentation, and training requirements are met before deployment.

• Maintain accurate records of workforce availability, assignments, and compliance status.

• Support workforce planning efforts, ensuring the right professionals are placed in suitable roles based on skills, experience, and client needs.

• Liaise with internal teams and external stakeholders, including care providers, social workers, and healthcare professionals, to ensure seamless service delivery.

• Monitor and track workforce performance, flagging any compliance or scheduling issues for resolution.

• Ensure safeguarding protocols are strictly followed to protect vulnerable individuals receiving care.

• Assist in responding to workforce-related queries, offering guidance and support to staff regarding schedules, compliance, and policies.

• Contribute to continuous improvement initiatives, identifying areas for enhanced efficiency, process automation, or better workforce management practices.

What We’re Looking For:

• Strong organisational skills with the ability to manage multiple tasks and priorities.

• Attention to detail, ensuring accuracy in compliance, scheduling, and workforce records.

• Excellent communication skills, both written and verbal, to liaise with staff, stakeholders, and external partners.

• Ability to work in a fast-paced environment, responding effectively to workforce and scheduling demands.

• A proactive and problem-solving mindset, capable of identifying and resolving scheduling or compliance challenges.

• Understanding of compliance requirements in the health and social care sector (or willingness to learn).

• Compassionate and people-focused approach, ensuring the workforce is well-supported and motivated.

• Basic IT proficiency, including Microsoft Office (Excel, Word, Outlook) and workforce management systems (or willingness to learn).

• Ability to follow processes and work within regulatory frameworks, ensuring full adherence to legislation and contractual obligations.

• A team player with a willingness to learn, grow, and develop within the role.

Why Join Aetheria Group?

We offer a useful benefits package designed to support and reward our employees:

• Competitive salary.

• 28 days of annual leave, inclusive of bank holidays.

• Pension contributions.

• Complimentary gym membership.

• Season ticket loan for commuting support.

• Celebrations for service anniversaries to recognise loyalty and commitment.

• Comprehensive maternity, paternity, and unplanned leave policies.

• Access to Sopers House premium amenities, including fine dining, health and fitness facilities, luxury lounges, and bespoke concierge services.

• Funded training and development opportunities.

• Participation in business and social events, including access to top-tier meeting and recreational facilities.

• Exclusive membership to a Private Members Business Club, providing an extraordinary space, every day.

Ready to Apply?

If this role aligns with your personality, attributes, raw skills, and ambitions, we would love to hear from you! Please submit your resume promptly, as this vacancy may close once, we receive enough applications.

At Aetheria Group, we are committed to fostering an inclusive and supportive work environment where everyone can thrive. We value diversity and welcome applications from individuals of all backgrounds.

Join us and experience the Aetheria Group difference—where every day presents an opportunity to make a real impact.

Aetheria Group

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