About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About This Role

As a People Programs Manager, you will be responsible for leading and executing key people initiatives that support and enhance the employee experience across onboarding, employee resource groups (ERGs), enablement programs, and recognition efforts. This role is perfect for someone who thrives in designing impactful, scalable programs that foster a culture of inclusion, engagement, productivity, and continuous development. If you’re passionate about shaping exceptional employee journeys and driving company-wide initiatives, we’d love to hear from you!

What You’ll Do

Onboarding: Own and continuously improve the onboarding experience for new hires, ensuring they feel welcomed, engaged, and equipped to succeed from day one. Work closely with HR, Talent, and leaders to execute on a comprehensive onboarding experience that drives employee engagement and success.
ERG Program Management: Lead the Employee Resource Group (ERG) program to foster inclusion, belonging, and community engagement within the organization. Partner with ERG leaders and key stakeholders to align programs with the company's DEIB goals and create long-lasting impact.
Employee Enablement Initiatives: Design and implement programs that support employee productivity and success. This includes programs aimed at improving day-to-day work efficiency as well as designing resources and event series to uplevel employee experience. You’ll create opportunities for employees to feel more empowered, supported, and equipped to excel in their roles.
Employee Recognition Programs: Design and manage employee recognition programs that celebrate individual and team achievements. Work with leaders and managers to ensure that recognition is consistently integrated into the employee experience and fosters a culture of gratitude across all levels. Work with leadership to ensure recognition aligns with the company’s values and enhances employee motivation and satisfaction.
Cross-Functional Collaboration: Partner with HRBPs, People Operations, and other key stakeholders to ensure that all initiatives are aligned with the broader goals of the People team and company. Build strong relationships across functions to gather feedback and continuously improve programs.
Data-Driven Insights: Use data and feedback from employees to measure the success of programs and identify areas for improvement. Regularly assess the impact of programs, report on key metrics, and make recommendations for continuous refinement and optimization.
Project Management & Execution: Manage multiple people programs from concept through execution, ensuring timely delivery, clear communication, and high-quality results. Be proactive in managing program timelines, cross-team coordination, and resource allocation.

Qualifications

3+ years of experience in People Operations, HR, or Employee Programs, with a focus on onboarding, ERGs, and employee enablement.
Proven track record in designing and managing programs that enhance employee success, productivity, and performance.
Experience managing ERGs or similar initiatives that foster community and inclusion.
Strong project management skills, with the ability to handle multiple initiatives simultaneously and deliver results within deadlines.
Excellent communication and relationship-building skills, with the ability to engage with and influence a diverse range of stakeholders.
A data-driven approach, using employee feedback and program metrics to evaluate success and guide program adjustments.
A passion for empowering employees and creating an inclusive, high-performing work culture.

Salary

San Francisco, CA: the pay range for this role is $105,500 - $145,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

This role will be in-office on a hybrid schedule - Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays, effective the week of January 13, 2025. Additionally, in-office roles will have the flexibility to work remotely up to 4 weeks per year.

Applications for this position will be accepted for a minimum of 30 days from the posting date.

Why you’ll love working at Faire

We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

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People Programs Manager