ANOTHER A STORY

ANOTHER A STORY DESIGNS AND PRODUCES BRAND EXPERIENCES FOR CLIENTS SUCH AS HERMÈS, CHANEL, DIOR, CARTIER, DRUNK ELEPHANT, BREGUET AND MANY MORE.

THE EXPERIENCES RANGE FROM INFLUENCER TRIPS TO POP UP SHOPS, EVENT SET UPS, INSTALLATIONS AND LOUNGE ACTIVATIONS. THE COMPANY HAS AN OFFICE IN LONDON AND LOS ANGELES AND PRESENCE IN DUBAI, NEW YORK, MIAMI AND PARIS.

THE TEAM OF 40+ CONSISTS OF DESIGNERS, PRODUCERS, COORDINATORS AND A FINANCE AND OPERATIONS TEAM.

JOB TITLE: PEOPLE & OPERATIONS MANAGER, LONDON OFFICE (WORKING WITH GLOBAL TEAM)

REPORTING INTO: MANAGING DIRECTOR

ROLES & RESPONSIBILITIES

WE ARE SEEKING AN EXPERIENCED PEOPLE & OPERATIONS MANAGER TO OVERSEE AND DRIVE THE EFFECTIVENESS OF OUR PEOPLE AND OPERATIONS FUNCTIONS ACROSS OUR UK AND US OFFICES. THIS SENIOR ROLE IS PIVOTAL IN ENSURING OPERATIONAL EXCELLENCE AND FOSTERING A HIGH-PERFORMANCE CULTURE ACROSS BOTH REGIONS. THE SUCCESSFUL CANDIDATE WILL MANAGE THE PEOPLE & OPERATIONS ASSISTANTS IN LONDON AND LOS ANGELES, WHILE WORKING CLOSELY WITH SENIOR LEADERSHIP TO SUPPORT BUSINESS OBJECTIVES.

THIS ROLE REQUIRES A PROACTIVE AND STRATEGIC LEADER WITH EXCEPTIONAL ORGANISATIONAL SKILLS, AN EYE FOR PROCESS OPTIMISATION, AND A PASSION FOR PEOPLE AND CULTURE.

PEOPLE & HR LEADERSHIP

LEAD THE PEOPLE FUNCTION, ENSURING THE DEVELOPMENT AND IMPLEMENTATION OF HR POLICIES AND BEST PRACTICES IN BOTH UK AND US OFFICES
MANAGE AND MENTOR THE PEOPLE & OPERATIONS ASSISTANTS IN BOTH REGIONS
OVERSEE TALENT ACQUISITION, ONBOARDING, AND RETENTION STRATEGIES, ENSURING A SEAMLESS CANDIDATE AND EMPLOYEE EXPERIENCE
PARTNER WITH DEPARTMENT HEADS TO DRIVE PERFORMANCE MANAGEMENT, PROFESSIONAL DEVELOPMENT, AND EMPLOYEE ENGAGEMENT INITIATIVES
CHAMPION DIVERSITY, EQUITY, AND INCLUSION (DEI) INITIATIVES ACROSS ALL TEAMS
OVERSEE EMPLOYEE RELATIONS MATTERS, ENSURING COMPLIANCE WITH REGIONAL LABOUR LAWS AND COMPANY POLICIES
OWN AND OPTIMISE THE ONBOARDING AND OFFBOARDING EXPERIENCE FOR ALL EMPLOYEES

OPERATIONS & BUSINESS MANAGEMENT

OVERSEE ALL AGENCY-WIDE OPERATIONAL FUNCTIONS AND PROGRAMS, ENSURING SMOOTH DAY-TO-DAY BUSINESS OPERATIONS IN BOTH UK AND US
MANAGE OFFICE LOGISTICS, FACILITIES, AND VENDOR RELATIONSHIPS TO ENSURE ALL OFFICES OPERATE EFFICIENTLY
ESTABLISH AND MAINTAIN OPERATIONAL BUDGETS, WORKING CLOSELY WITH FINANCE TO OPTIMISE RESOURCE ALLOCATION
RESPONSIBLE FOR MULTI-COMPANY INSURANCES, NEGOTIATING PREFERABLE RATES AND ENSURING ADHERENCE TO RENEWAL DATES AND COVERAGE LEVELS
OVERSEE COMPANY TRAVEL PLANNING AND LOGISTICS, ENSURING EFFICIENCY AND ADHERENCE TO POLICY
SUPPORT LEADERSHIP IN IMPLEMENTING STRATEGIC INITIATIVES THAT ENHANCE ORGANISATIONAL EFFECTIVENESS
DRIVE COMPANY-WIDE SUSTAINABILITY INITIATIVES, ENSURING ALIGNMENT WITH ENVIRONMENTAL BEST PRACTICES
OTHER OPERATIONAL TASKS SUPPORTING BUSINESS NEEDS, AS REQUIRED

CULTURE & EMPLOYEE EXPERIENCE

LEAD EFFORTS TO FOSTER A POSITIVE, HIGH-PERFORMANCE CULTURE ACROSS BOTH REGIONS
ORGANISE AND OVERSEE COMPANY-WIDE EVENTS, TEAM-BUILDING ACTIVITIES, AND EMPLOYEE RECOGNITION PROGRAMS
ACT AS THE KEY POINT OF CONTACT FOR EMPLOYEES ON WORKPLACE EXPERIENCE, CULTURE, AND WELL-BEING MATTERS

REQUIREMENTS

5+ YEARS OF EXPERIENCE IN HR & PEOPLE MANAGEMENT (QUALIFICATION DESIRABLE)
5+ YEARS OF EXPERIENCE IN OPERATIONS, OR BUSINESS MANAGEMENT ROLES, IN A CREATIVE AGENCY OR EQUIVALENT FAST-PACED ENVIRONMENT
STRONG LEADERSHIP SKILLS WITH EXPERIENCE MANAGING REPORTS ACROSS REGIONS
PROVEN ABILITY TO DEVELOP AND IMPLEMENT HR POLICIES AND PROCEDURES
EXCELLENT PROJECT MANAGEMENT AND PROBLEM-SOLVING ABILITIES
STRONG FINANCIAL ACUMEN AND EXPERIENCE MANAGING BUDGETS
EXCEPTIONAL ATTENTION TO DETAIL AND ABILITY TO MULTITASK IN A DYNAMIC SETTING
STRONG UNDERSTANDING OF UK AND US EMPLOYMENT LAWS AND COMPLIANCE
PROFICIENCY IN MICROSOFT OFFICE, HRIS SYSTEMS, AND PROJECT MANAGEMENT TOOLS (E.G., MONDAY.COM, BREATHE HR, PAPRIKA)
PASSION FOR FOSTERING AN INCLUSIVE AND DYNAMIC WORKPLACE CULTURE
WILLINGNESS TO WORK FLEXIBLE HOURS TO ACCOMMODATE MULTIPLE TIMEZONES

WHAT WE OFFER

THE OPPORTUNITY TO LEAD OPERATIONS FOR A GLOBAL CREATIVE AGENCY
A DYNAMIC AND INNOVATIVE WORK ENVIRONMENT WITH AN INTERNATIONAL TEAM
COMPETITIVE SALARY AND BENEFITS PACKAGE
OPPORTUNITIES FOR PROFESSIONAL GROWTH AND DEVELOPMENT

JOIN OUR TEAM

APPLY NOW BY SENDING YOUR CV TO CAREERS@ANOTHERASTORY.COM

ANOTHER A STORY jobs

People & Operations Manager