Role overview

The People Operations Coordinator at FRP supports the People Operations team by managing HR processes and ensuring policy compliance. This role involves onboarding, processing job changes, maintaining employee files, and administering payroll and benefits. The People Operations Coordinator also collaborates with the People team and external providers, responds to employee queries, and advises on best practices.

Key Responsibilities

Manage the full onboarding process, including raising employment offers and addressing inconsistencies
Process job changes, including drafting and issuing letters, chasing documents, tracking progress, and data inputting
Maintain data in core HR and benefits systems, ensuring GDPR compliance and accurate records
Administer the full leavers process and absence management, ensuring accurate payroll processing
Manage flexible benefits, process new applications, coordinate benefit renewals, and oversee UK payroll
Conduct audits of employee, payroll, and benefits data, and perform reporting & mail merges when necessary
Assist in company inductions for new joiners
Advise and promote best practices on company processes, procedures, policies and respond to day-to-day queries from employees
Regularly review and suggest process improvements
Deputise team members and support the wider People team as needed

Qualifications

Education to A-level/Degree level or relevant work experience
CIPD qualification is desirable but not necessary
Good understanding of HR functions and administrative background
Comfortable with HR systems and proficient in Word, Excel, and Outlook
Experience in benefits and payroll management
Excellent writing skills for letters, emails, and correspondences
Ability to remain calm and measured during busy periods and conflicting priorities
Excellent organisational, time management and communication skills

FRP Advisory jobs

People Operations Coordinator - Brentwood or London