Special for Service Groups Inc

Job Announcement

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Title: HR Generalist Division: HOPICS

FLSA: Exempt Supervisor: HR Manager

Pay Range : $2700 - $3033.33 Semi Monthly Revised: 01.31.2025

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Summary

Under the direction of the Manager of Human Resources and the Director of Operations, the HOPICS Human Resources Generalist is responsible for day-to-day operations, including employee relations, investigations, processing human resources paperwork, documentation compliance, and fostering healthy workplace practices throughout every department. The Human Resources Generalist must effectively relate to the Division's management team and represent the agency in all professional settings.

Essential Functions

Participate in employee disciplinary meetings, terminations, and investigations as necessary
Assist with internal and external job openings, advertisements, and recruitment processes
Collaborate with department managers to draft detailed and accurate job descriptions and hiring criteria
Assist with recruitment, interview, and facilitate the hiring of qualified job applicants for open positions, as needed
Conduct initial interview screenings and facilitate the hiring process, collaborating with departmental managers to understand required skills and competencies, as needed
Handle employment-related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters to the appropriate supervisors
Assist with maintaining BambooHR and the HOPICS recruitment website
Assist with preparing human resource reports, including attendance, new hire, and ad hoc reports
Process paperwork for new hires, separations, transfers, changes in job classification, salary increases, and other employment matters
Review, revise, organize, and maintain HR computer files
Ensure compliance with federal, state, and local employment laws and regulations, reviewing policies to maintain compliance
Perform other duties as assigned

Employee Relations:

Act as a resource for employees regarding HR-related concerns, fostering a positive work environment and resolving conflicts when needed
Mediate between employees and management to address concerns and ensure consistent application of policies

Training & Development:

Collaborate with department heads to identify training needs and coordinate professional development opportunities
Assist with the planning and implementation of mandatory training, including compliance, safety programs

Health & Safety Compliance:

Ensure compliance with workplace safety regulations, coordinate safety training(s), and maintain required safety records

HR Policy Development & Communication:

Assist with the development, revision, and communication of HR policies and procedures, ensuring they align with HOPICS' culture and legal requirements
Ensure all employees have access to up-to-date policy documentation and that it's properly communicated

HR Technology & Systems Management:

Manage and optimize the use of HRIS platforms (e.g., BambooHR) to ensure data accuracy and smooth operations
Stay up-to-date with new HR technologies that may improve efficiency or employee experience

Exit Interviews & Employee Separation:

Conduct exit interviews with departing employees to understand reasons for turnover and provide feedback for organizational improvement
Assist with the smooth transition of exiting employees, ensuring that all necessary paperwork, including final pay and benefits continuation, is processed

Workplace Investigations:

Lead or assist in internal investigations regarding employee misconduct, harassment, or policy violations, ensuring confidentiality and fairness
Document findings and assist in determining appropriate disciplinary actions based on company policies

Legal & Regulatory Compliance:

Assist with the preparation and posting of required legal posters and documents (e.g., EEO-1, OSHA )
Stay informed about changes in labor laws and ensure HOPICS' policies and practices are in compliance

Minimum Qualifications - Knowledge, Skills And Abilities Required

Associate's degree or three (3 years) equivalent experience in a related field
Three years of human resources experience required
Excellent verbal and written communication skills
Strong interpersonal, negotiation, and conflict-resolution skills
Excellent organizational skills and attention to detail
Strong time management skills and the ability to meet deadlines
Analytical and problem-solving skills
Ability to prioritize tasks effectively
Ability to act with integrity, professionalism, and confidentiality
Knowledge of employment-related laws and regulations
Proficiency with Microsoft Office Suite or related software
Excellent active listening, negotiation and presentation skills
Competence to build and effectively manage interpersonal relationships at all levels of the company
Demonstrate an in-depth knowledge of labor law and HR best practices
Demonstrate experience and knowledge of PC hardware and software (i.e. Microsoft Excel, Word, PowerPoint, Internet, databases, Google WorkPlace, Zoom)
Highly proficient and professional writing and oral communication skills
Strong interpersonal skills and ability to relate to staff from a variety of cultures, languages and educational backgrounds
Ability to organize and manage multiple priorities, experience with intervention and prevention programs.
Ability to remain calm in a crisis situation.
Demonstrate strong critical thinking and problem-solving skills
Ability to build relationships and sustain them over time
Verification of Employment eligibility is required.
Background clearance and TB test required. Not more than (3) months prior to or (7) days after date of hire and renewed annually thereafter
CPR and First Aid certification required within 30 days of employment with the company.
Maintain up to date knowledge of minimum HR services and practices

Supervisory Responsibilities:

This position does not have any supervisory responsibilities.

Environmental Conditions (Working Conditions)

Work conducted in an office setting.

Physical Requirements

The Human Resources Generalist typically spends time sitting, standing, typing, thinking, writing, walking, carrying (max. 25 lbs.), listening, speaking. Driving required as needed.

Mental Requirements

This position will require the individual to be able to handle any/all the following: constant distractions, interruptions, uncontrollable changes in priorities/work schedules be able to process information, think and conceptualize.

Special Service for Groups is an Equal Opportunity/Affirmative Action Employer

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