Virgin Hotels London-Shoreditch is seeking a full-time, permanent People & Culture Manager to support the smooth operation of our small but dynamic and fun-loving People team. This role offers exposure to all aspects of HR, making it a fantastic opportunity for someone who loves to do something different every day and enjoys being in the heart of the action on-site in the hotel!

We want someone who thinks outside the box and is ready to help make the people function a success. People are our priority so taking care of all aspects of our team is at the heart of this role. You’ll be hitting the ground running, so bring fresh ideas and energy to create an environment where our team can truly thrive.

Our Belief Statement starts with, “We love what we do, and what we do is important.” Every single employee in our hotel is valued, and it is the People Department’s responsibility to help encourage that! This role is values-led, and we want you to do the right thing to help create an inclusive and welcoming culture for anyone who joins.

If you are passionate about people and can see beyond the traditional scope of human resources, this just might be the right role for you.

The Nitty-Gritty:

What exactly you will be doing…

Below is an overview of some of the key areas of responsibility for this role

Teammate Management

Deliver comprehensive support to both leadership, managers and teammates
Foster continuous communication with senior management and department heads to drive organizational goals
Offer guidance on employee relations issues, supporting managers in handling disciplinary actions and ensuring best practices are followed
Oversee the recruitment process and workforce planning support

Development

Promote the ongoing development and improvement of the team, developing skills and competencies
Focus on retaining top performers through targeted development and engagement strategies
Implement career progression initiatives and succession planning
Assess, edit and deliver in house training programmes to fit business needs
Design and execute strategies that promote diversity and inclusion across recruitment, hiring, and retention practices.

People Systems

Managing of Human Resources Information Systems and Learning Management Systems
Ensure data accuracy in systems including Applicant Tracking Systems

Engagement

Promote the implementation & roll-out of any benefit, incentive and employee engagement programmes
Organise and facilitate all hotel employee activities, from the Rock Star awards, themed lunches, and a regular roster of engagement activities and events
Design and manage holistic health and wellbeing initiatives
Foster a positive workplace culture

Payroll

Oversight of the payroll process, collaborate with Finance team in the process
Ensure that all data for payroll is processed accurately
Review payroll with manager’s support for accuracy

Policy & Legal Compliance

Ensure all company policies are kept current and aligned with applicable laws
Produce and overlook people reports and data as required
Maintain a clear and organised system of HR records and electronic files

What qualities are we looking for?

Do you have skills? If you can perform the following, then you have come to the right place…

Enthusiastic and passionate about hospitality, with a great sense of humour!
Strong communication skills
Approachable and a great listener
A strong sense of integrity and highly confidential
Ability to multitask and meet deadlines with excellent organisational skills
A great team player with a positive attitude

Experience & Qualifications:

Current, legal and unrestricted ability to work in the UK
Previous Hospitality experience required
5+ years' experience in Human Resources
CIPD Level 5 qualification preferred
Strong recruiting and demonstrated ability to improve talent acquisition strategies
Demonstrated expertise in training managers and employees
Experience in UK employment law with a good understanding of various Employee Relations processes
Strong IT and MS Office skills and experience working with People Information systems

Who we are:

We love what we do, and what we do is important! We believe that everyone should leave feeling better - this means not just our guests but also our employees. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every team member contributes to the whole hotel's success. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests.

Here’s the deal:

Package & Benefits

Competitive salary based on experience
33 days paid holiday per year, inclusive of public holidays
Additional day off for your birthday
Company sick pay
Matched Pension contributions up to 6%
Personal private Medical and Dental
Enhanced Family Friendly Policies
Teammate discount on Food & Beverage
Discounted Room Rates
Employee Assistance Program
Learning & Development opportunities
Access to Virgin Family, which contains various Virgin group discounts and treats!
2 x your salary Life Assurance
Up to 10% Performance based Bonus Plan
Joining a great team & being part of Virgin Hotels worldwide!

We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.

Virgin Hotels jobs

People and Culture Manager