The Director of People & Culture HRIS and Operations leads the HR Operations team, assuming responsibility for management of Human Resource Information System operations in Workday while also taking a hands-on approach to the management of HR Operations. This position is responsible for the development, enhancement, and maintenance of HRIS applications, ensuring alignment with HR operations and initiatives. The role involves ensuring the system meets organizational needs, enhances HR processes, and maintains compliance with legal requirements and audits. Under the management of the Chief People Officer, this role will collaborate with HR leaders and other stakeholders to optimize system functionality, improve data integrity, and leverage HR analytics for business decision-making. Expertise in change management, Workday modules (HCM, Absence, Time Tracking, Talent, Benefits, Total Compensation), process improvement, and technical understanding of Workday integrations is required.

What You Will Do

Partner with People & Culture leadership to identify technology needs and design innovative Workday solutions that support talent strategies, employee experience initiatives, and workforce planning based on evolving business needs
Own/oversee the integrations between Workday and third-party vendors such as Schwab, Kaiser, Cigna, VSP, Voya, WEX, and others based on business needs
Ensure data integrity, system security, and compliance with applicable regulations and company policy
Act as the primary point of contact for system upgrades, enhancements, and manage vendor relationships
Develop and maintain comprehensive documentation of Workday processes and workflows; provide training to internal team members, end-users, and peers on new processes and system functionality
Create and update reports from Workday as needed, provide regular reports internally to relevant stakeholders
Install, develop, customize, test and upgrade Workday modules such as in Absence, Time Tracking, Benefits, Talent, Total Compensation, HCM
Maintain accurate employee records, including personal information, employment history, and performance data.
Launch annual events in Workday including year-end review, goal setting and open enrollment, as well as Handbook, policy and compliance rollouts.
Diagnose HRIS and Operational issues, conduct root cause analysis, and resolve the problem
Collaborate with the Payroll team on cross-functional Workday projects and testing
Develop best practices and processes for HR operations and create process for ensuring ongoing effectiveness
Prepare for and successfully complete SOC 2 and other company audits in collaboration with internal GRC team
Ensure HR compliance through distribution of required policies, notices, and brochures to employees, and making sure federal, state, and local workplace notices are accessible to all employees
Act as escalation and backup for completion of criminal background checks, E-Verify (as needed) and I-9s for new hires
Provide guidance and backup to ensure the offboarding process is carried out efficiently and in accordance with compliance standards
Hold quarterly safety meetings to review the Workplace Violence Prevention Plan and ensure compliance with its guidelines and update plan as needed
Prioritize and manage multiple projects and tasks in collaboration with various business units
Effectively communicate with stakeholders at all levels, including senior leadership, to ensure alignment and successful project execution
Manage, mentor, and support the HR Operations team by instilling a cooperative atmosphere, promoting a culture of high performance, accountability, constructive dialogue, collaborative problem-solving
Perform other duties as needed for the success of the organization

What You Will Need

7 plus years HR technology leadership experience in a role of similar scope and complexity, specifically leading Workday technology projects
7 plus Years of hands-on experience in creating and updating integrations with third party vendor
7 plus years of experience in configuring Workday modules such as Talent, Advanced Compensation, Benefits, Time Tracking, Absence and HCM
Strong understanding of HR processes and HR compliance requirements
10+ years of experience in HR technology, with a minimum of 7 years focused on Workday implementation and optimization
5 years of people leadership experience with a history of achieving results with others in a dynamic environment
Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field
Strong communication, stakeholder management, and project leadership skills
Ability to manage multiple projects in a large, complex organization
Strong problem-solving and analytical skills to address complex challenges
Exceptional interpersonal skills, with the ability to collaborate effectively with senior leaders and provide stellar direction and guidance to subordinates
Detail-oriented with a focus on delivering high-quality outcomes
Agile mindset, capable of navigating a fast-paced and dynamic environment
Strong work ethic and a personal commitment to high-quality deliverables

What We Offer

The base salary range for this position is $157K to $175K/year. Offered salary will be determined by several factors, including but not limited to: applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Business Wire reserves the right to modify this salary range at any time
Business Wire’s total rewards include:
Ability to work remotely (This role is hybrid, 1-2 days a week in the office in San Francisco)
Excellent health benefits that begin on your first day of employment
$100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources
401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)
PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!

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Director of People & Culture HRIS and Operations