A bit about us.

Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery. Today, we serve millions of cups of coffee across London and the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home.

You’ll find our coffee beans, compostable coffee pods and ready-to-drink coffee cans - in supermarkets across the UK and in hotels around the world.

Based in Shoreditch, we have a team of talented people working on everything from product development to finance, to customer experience. We’re looking for someone to join our growing team and help us in building the future of Grind.

We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.

In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.

A bit about the role.

We are looking for an enthusiastic and organised Office Manager / People Operations Administrator to join our team. This dual role is crucial to the smooth operation of our Shoreditch HQ, Roastery in Bermondsey, and our High Street hospitality locations. You will play a key role in maintaining a welcoming and efficient office environment, and supporting day-to-day HR administration. As the first point of contact for visitors and a vital member of our People team, you'll help keep Grind a positive and inclusive workplace. You will report into the People Operations Manager.

This role will be office based Monday to Thursday across our Roastery in Bermondsey and Shoreditch HQ. It will also require ad hoc visits to our High Street locations in order to support non-office based teams across the business. We aim to offer some flexibility outside of our core office days where possible, while understanding that the nature of this role will require on-site support throughout the week.

Role responsibilities.

Office Manager

Ensure our Shoreditch office runs smoothly Tuesday to Thursday, including weekly shopping, overseeing organisational systems and keeping the facility tidy, liaising with plant keepers, janitorial teams, and building management.
Complete weekly shopping and other ad hoc tasks for our Roastery in Bermondsey on Mondays.
Serve as the go-to person for office-related inquiries, including managing access to systems, purchasing equipment, and coordinating building access.
Create a welcoming environment for visitors, from greeting them and offering a coffee while they wait, to preparing meeting rooms.
Arrange social events, managing the planning, budgeting, and execution.

People Operations

Act as administrator for the People function across our hospitality sites, working closely with site leadership and the Senior People & Culture Business Partner.
Assist in the coordination of employee engagement activities, such as distributing employee experience surveys, and organising focus groups and company events.
Support the recruitment process by managing job postings, scheduling interviews, and communicating with candidates.
Provide administrative support in employee relations matters, including documentation and meeting coordination.
Help maintain a positive and inclusive work environment by assisting in the effective communication of policies and procedures.
Ensure employees have easy access to benefits through organised administrative support.

Working hours - example:

Monday 9.00am - 5.00pm

Tuesday 9.00am - 5.00pm

Wednesday 8.30am - 5.30pm

Thursday 8.30am - 5.30pm

Friday 9.00am - 3.00pm

You’ll have.

Experience as an Office Manager or in a similar administrative role.
Strong organisational and multitasking skills, with the ability to prioritise effectively.
Excellent communication and interpersonal skills, with the ability to build rapport with diverse teams.
A high level of confidentiality and the ability to handle sensitive information with discretion.
Ability to adapt to changing priorities and handle unexpected situations.
Collaborative mindset and willingness to work with various teams.

Bonus if you have…

Experience of event organisation
Experience of budgetary oversight and accountability

Diversity and Inclusion.

Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

If there are any adjustments you need to help you bring your best self to an interview with us please let us know.

Benefits and perks

25 days of holiday per annum plus Bank Holidays
Access to our company wellness scheme
Full access to our mental health service
Great staff discounts for friends and family
Career development opportunities

Salary

£33,000 - £38,000

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Grind HQ jobs

Office Manager / People Operations Administrator