Overview

The Director of Change Management is responsible for leading and overseeing the organization’s change management initiatives. This role ensures the successful implementation of change initiatives by managing the people side of change, aligning strategies with business objectives, and ensuring the organization adapts effectively to changes in processes, technologies, or structures.

Job Duties

Lead and define the change management strategy across the organization.
Partner with senior leadership and project teams to understand business objectives and design change management programs that drive organizational success.
Establish a vision for the change process, ensuring alignment with organizational goals and values.
Develop comprehensive change management plans and strategies that include communication, training, and stakeholder engagement.
Build and maintain strong relationships with key stakeholders, including executives, department heads, and employees.
Ensure clear and consistent communication regarding change initiatives, managing resistance and fostering support for change across all levels of the organization.
Create and lead change ambassador programs to foster a culture of continuous improvement and adaptability.
Successful adoption of change initiatives, measured by employee engagement, productivity, and operational performance.
Achievement of project milestones and timelines related to change management.
Reduced resistance and improved employee satisfaction with change initiatives.
Effective management of resources and budget for change management programs.
Lead cross-functional teams in the design and delivery of change initiatives, ensuring successful deployment of changes.
Develop and execute training and development programs to ensure employees are prepared for changes.
Implement and monitor success metrics to measure the effectiveness of change management initiatives.
Anticipate potential resistance and issues related to change, developing proactive solutions to minimize impact on the organization.
Track and report on change progress, ensuring corrective action is taken when necessary.
Facilitate the resolution of issues related to organizational change, ensuring minimal disruption to operations.
Analyze change management results and lessons learned to continuously improve change management processes and tools.
Ensure best practices and methodologies are followed to ensure consistent and effective results.
Stay informed on the latest trends in change management, leadership, and organizational development.
Build and manage a team of change management professionals, providing guidance, mentorship, and career development opportunities.
Foster a high-performance culture within the change management team.
Ensure the team is equipped with the skills and knowledge needed to support change initiatives effectively.

Qualifications

Education: Bachelor's Degree in Business Administration, Organizational Development, Human Resources, or related field (Master’s degree preferred). License(s)/Certification(s): ADKAR is a plus.

Experience: Minimum of 10 years of experience in change management, project management, and/or organizational development, with at least 5 years in a leadership role.

Proven experience in leading large-scale organizational change initiatives.

Expertise in change management methodologies such as Prosci, ADKAR, or similar frameworks. License(s)/Certification(s): ADKAR is a plus.

RPL International jobs

Director Change Management