Job Description

Job Title: Recruitment and HR Operations Manager

Reporting to: Head of People

Line Managing: People Officer and People Administrator

Salary: £35,000 - £40,000 (dependent on experience)

Contract type: Full time (37.5 hours)

Location: Hybrid (expectation to travel to all our London sites)

About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.

We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis. We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people.

This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals.

The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots.

Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day.

Purpose of the Job
The Recruitment and HR Operations Manager will report direct to the Head of People and lead the end-to-end recruitment and HR operations for our organisation. This role combines the strategic elements of recruitment with operational HR responsibilities, including payroll oversight, HR systems management, and occasionally employee relations support. This role will be line managing the People Officer and People Administrator, who will provide support on the below functions.

Duties and Accountabilities

Recruitment

Ensure that end-to-end recruitment is completed for roles across all levels of the organisation; including creating recruitment campaigns and plans
Overseeing job board accounts
Develop and execute innovative talent acquisition strategies to attract and retain top talent.
Partner with department managers to understand their hiring needs and provide guidance throughout the recruitment lifecycle.
Manage relationships with external recruitment agencies as needed to support hiring goals.

HR Operations

Oversee HR operations to ensure efficient and compliant HR processes, including payroll processing, benefits administration, and employee record maintenance.
Ensure compliance with relevant employment laws and internal policies.
Drive improvements in HR processes and systems to increase efficiency and effectiveness within the team.
Oversee onboarding and offboarding processes to ensure a seamless employee experience.

Payroll Management

Oversee payroll processes, ensuring accurate and timely payroll distribution.
Coordinate with the Finance Department and the People Officer to resolve payroll-related issues.
Ensure compliance with all payroll-related legal requirements and organisational policies.

HR Systems and Database Oversight

Oversee databases, ensuring data integrity and security
Ensure external website, intranet, and SharePoint HR pages are updated and contain most up-to-date information.

Other

Provide support for ER cases as needed, collaborating with the HR Advisor to ensure fair and consistent application of policies.
Support the Learning and Development Advisor in development and administration function of training of our staff
Support HR leadership in fostering a positive workplace culture
Any other duties as directly by the senior leadership team.

Person Specification
The Felix Project recognises the positive value of diversity and is committed to creating a diverse and inclusive workforce. We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.

Essential skills/knowledge relevant to this role

Desire to support the mission of The Felix Project
Experience as a Recruitment Manager or Officer
Knowledge and experience of payroll processes
Experience of HR Operations processes
Up-to-date knowledge of employment legislation
Excellent knowledge of MS Office and HR databases
Providing an outstanding professional and friendly HR service
Ability to work across a range of HR disciplines
Solution focused and proactively looking for ways to improve systems, procedures or ways of working
Strong written and verbal communication skills
Data Driven and report writing
Ensures confidentiality is maintained for sensitive information
Desire to work across teams to support in getting the job done
Ability to travel to all our depots (currently North, East, South and West London) and Central London sites.

Desirable skills/knowledge relevant to this role

Experience or bachelor’s degree in Human Resources, Business Administration, related field or a HR certification (CIPD Level 5)
Experience of a working in a small/busy HR team
Experience of using SharePoint

What you’ll get in return

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team. This role is hybrid but there will be travel expected to our Park Royal, Enfield, Deptford, Poplar depots and Canary Wharf Office. The salary is £35,000 to £40,000 per annum, 25 days annual leave + bank holidays. You will be able to further develop your skills through training opportunities if and when required.

Contract Type: Permanent

Hours: 37.5 hours per week

Application procedure

Please apply via this recruitment portal.

Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

Recruitment timeline

We will be assessing candidates and arranging interviews as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

The Felix Project recognises the positive value of diversity and is committed to creating a diverse and inclusive workforce. We understand that certain groups (for example disabled people, women, and people from ethnic minorities) are less likely to apply to roles where they do not meet all of the criteria. For this reason, we actively encourage people to apply if they think they can do the role, even if they do not meet all of the requirements. We are also keen to encourage applications from those with identities that are currently underrepresented within the charity sector.

The Felix Project can only employ applicants who currently have the right to work in the UK.

The Felix Project jobs

RECRUITMENT AND HR OPERATIONS MANAGER