Company Overview

At Harbor Health, we’re transforming healthcare in Austin through collaboration and innovation. We’re seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model.

If you’re ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team!

Position Overview

Reporting directly to the Chief People Officer, the Strategic Communications Director will play a crucial role in shaping and executing comprehensive communication strategies that align with our company's mission, objectives, and key results (OKRs). This position is integral to fostering a culture of transparency, collaboration, and engagement across our rapidly growing organization.

Position Duties & Responsibilities

Strategic Planning and Execution

Develop and implement strategic communication plans that support company OKRs and initiatives
Lead integration efforts to ensure alignment of communications across all departments
Design and execute comprehensive change management communication strategies
Collaborate with the Marketing team on employer branding initiatives for recruiting & HR purposes

Internal Communications

Manage and optimize internal communication channels, including Slack and Notion
Create engaging content that reinforces company culture and values
Develop strategies to effectively communicate company policies, benefits, and annual HR processes
Implement and measure the effectiveness of employee engagement initiatives

Leadership and Collaboration

Partner with executive leadership to craft and disseminate key organizational messages
Coordinate with cross-functional teams to create cohesive messaging for OKRs
Provide communications support for mergers, acquisitions, and major organizational changes
Act as a strategic advisor to leadership on internal communications best practices

Crisis and Change Management

Develop and implement crisis communication strategies as needed
Lead change management communications for organizational transformations
Guide the organization through transitions with clear, timely, and empathetic communications

Performance Measurement and Optimization

Establish metrics to evaluate the effectiveness of communication initiatives
Analyze data and stakeholder feedback to continuously improve communication strategies
Stay abreast of industry trends and innovative communication practices

Desired Professional Skills & Experience

Education and Experience

Bachelor's degree in Communications, Public Relations, or related field; Master's degree preferred
10+ years of experience in strategic communications
Proven track record in healthcare or startup environments
Demonstrated success in change management and employee engagement initiatives
Skills and Competencies
Exceptional written and verbal communication skills
Strong leadership and team-building abilities
Proficiency with digital communication platforms (e.g., Slack, Notion)
Experience in data analysis and performance measurement
Knowledge of healthcare industry trends and regulations
Personal Attributes
Committed to hands-on problem-solving and meticulous execution
Adept at balancing high-level strategy with essential operational tasks
Adaptable and resilient in fast-paced, ambiguous environments
Diplomatic with the ability to navigate complex interpersonal dynamics
Creative problem-solver with a strategic mindset
Passionate about healthcare innovation and improving patient outcomes
This is a remote position

What We Offer

Opportunity to shape the communication strategy of a rapidly growing healthcare innovator
Collaborative and dynamic work environment
Competitive salary and benefits package
Professional development and growth opportunities
An organization made of people who are passionate about changing the healthcare landscape
A transparent and unique culture

Harbor Health is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all clinicians and teammates and actively encourage applications from people of all backgrounds.

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Strategic Communications Director