Background:

Guided by the experiences of those living with mental health conditions and rooted in equity, NAMI Chicago educates to fight stigma and discrimination, fiercely advocates for our community, and shares hope, connection and expertise with people on their mental health journey. NAMI Chicago seeks to fill gaps in Chicago's mental health system, with an intentional emphasis on serving underrepresented populations and breaking down barriers to care.

Who We Are Looking For:

The Talent Development Manager supports NAMI Chicago’s mission by identifying, designing and implementing development initiatives in conjunction with the Director of People Experience to enhance learning practices that support employee performance, growth and engagement across our internal teams. Primary focus will be on leadership development and managing the programming and process for specific lifecycle moments such as onboarding, offboarding and key milestones which will also include survey administration, data analysis and reporting on the various programs.

Essential Functions & Responsibilities:

Design, implement and facilitate training programs and workshops aimed at enhancing the internal teams people experience, skill knowledge, engagement and performance

Identify clear learning objectives and process for a cross functional onboarding program

Develop and conduct assessments to evaluate skills, competencies and potential for advancement and develop solutions to address skill gaps

Work collaboratively across various teams to create individual development plans based on career goals, strengths and areas for improvement

Develop agency-wide programs and training that build leadership capabilities and skills

Develop and execute an integrated performance management process to manage and drive high performance

Provide organization development consultation that facilitates the successful development of teams

Assist in the development of employee training and program design support for NAMI Chicago’s DEI initiatives

Conduct surveys and evaluations to measure the effectiveness and impact of development programs

Administer and maintain the learning management system ensuring optimal performance, system integrations, user accounts, course enrollments and reporting

Essential Knowledge, Skills and Abilities:

Stay abreast of current research and trends in the learning and leadership development space and drive a learning culture

Possess excellent cross functional collaboration and communication skills and have the ability to work effectively across all levels including executive leadership

Utilize various delivery methods including digital learning workshops, etc.

The ability to manage multiple priorities simultaneously – oriented on results

Ability to diagnose problems and identify and drive appropriate solutions

Ability to use qualitative and quantitative data to make informed decisions

Strong problem solving skills, proactively identifying and resolving potential issues to improve organizational effectiveness

Ability to lead cross functional teams in a time sensitive environment to implement new practices and programs

Excellent written and verbal communication skills

Detail oriented with the ability to multitask and meet deadlines with minimal supervision

Passion for innovative learning tools, solutions and process improvement

Ability to manage ad-hoc projects along with day-to day responsibilities and meet deadlines

Collaborate with People Experience Generalist and provide back up support (as needed)

Perform other duties as assigned

Qualifications & Requirements:

· Education: Bachelor’s degree in Human Resources or a related field

· 3-5 years of progressive experience in talent development, performance management, learning and development and/or employee engagement

· Strong understanding of adult learning theory and principles

· Well versed in digital learning, just-in-time and blended learning strategies

· Skilled in instructional design and implementing development programs for all audiences

· Excellent facilitation skills with experience in small and large group facilitation in multiple modalities

· Experience with Learning Management Systems (LMS)

· Proficiency in using HRIS and talent management systems

· Experience with storyboarding and course creation tools

· Great communication skills and ability to build relationships with leaders and cross functional teams

· High level commitment to quality work, organizational ethics and integrity

· Computer Skills: Proficiency in Microsoft Office Suite, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by NAMI Chicago

NAMI Chicago jobs

Talent Development Manager