Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Talent Acquisition Manager

Shake Shack is hiring an innovative and results-focused TA Manager based in our New York office. This is a hands-on, full life-cycle recruiting role requiring the ability to effectively source, recruit and hire top talent for corporate positions throughout our Home Office, with additional focus on assisting the Director of Talent Acquisition with strategic projects and initiatives.

The ideal candidate will have corporate recruiting experience in a fast-paced, growing environment and will have built trusted relationships cross-functionally, while delivering exceptional customer service to internal hiring managers. Additionally, the ideal candidate will be a “big picture”, strategic thinker, with experience working on employment branding and recruitment marketing initiatives.

Key Responsibilities

Full-Cycle Recruitment: Drives recruitment efforts to source and hire top talent for all Home Office support departments, while ensuring our company standards and commitment to providing “enlightened hospitality” to our team members and guests is being upheld with every hire.
Workforce Planning: Proactively works with cross-functional Hiring Managers in the Home Office to build strong talent pipelines, identify internal promotions, and attract qualified external talent for open and future positions.
Interviewing: Completes pre-screen and face to face or virtual interviews as appropriate during the hiring process.
Strategic Talent Planning: Partners with Director of Talent Acquisition to assist in developing and executing short and long-range recruiting strategy to proactively address our aggressive expansion plans
Employment Branding: Partners with Director of Talent Acquisition to assist in executing on all employment branding strategic initiatives, including management of the Shake Shack Brand Ambassador Program, development of national recruitment marketing campaigns, and execution special branding projects
Resources and Tools: Assists Director of Talent Acquisition in evaluating new recruitment and hiring technologies, while partnering with external recruitment marketing agency to identify and add new resources.
Misc. duties as assigned.

Skills & Knowledge

Strong written and verbal communication skills.
Collaborative work style and ability to work effectively across departments
Analytical thinker who can conceptualize and analyze both business problems and solutions
Results-oriented with ability to effectively manage project deadlines
Ability (and desire) to work in a fast-paced, high growth, rapidly changing environment
Proficient working with an Applicant Tracking System (Workday or related system)

Experience

Minimum 4 years of full-cycle corporate recruitment experience in the hospitality or related industry
Experience conducting searches for positions from entry to executive level
Employment Branding and Recruitment Marketing experience a plus
Experience managing one or more direct reports preferred

Benefits At Shake Shack

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities
Eligibility criteria applies

Pay Range - $98,860.00 - $126,060.00

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Shake Shack jobs

Manager, Talent Acquisition