The Employee Relations Advisor will play a vital role in fostering a positive and productive workplace culture. This role will focus on performance management, conflict resolution, and training initiatives while ensuring compliance with employment laws and policies. Reporting directly to senior leadership, they will serve as a trusted advisor and a critical contributor to employee engagement, retention, and organizational effectiveness.

Key Responsibilities

Performance Management

Design and conduct regular performance reviews, incorporating standardized rubrics to ensure fairness and consistency, and provide constructive feedback to employees
Create and implement individualized employee development plans based on performance evaluations and company goals to enhance professional growth and retention
Collaborate with managers to set clear, measurable performance expectations, track progress, and identify areas for improvement, including recommending Performance Improvement Plans (PIPs) or terminations as necessary

Conflict Resolution

Mediate workplace disputes with empathy and professionalism, ensuring fair and consistent outcomes
Serve as an advisor to employees and managers on workplace concerns and best practices for resolution
Handle sensitive issues, including terminations and investigations, with discretion and compliance

Training and Development

Design, develop, and deliver engaging training programs for onboarding and continuous development
Create materials to address skill gaps and foster employee advancement
Lead workshops and sessions to strengthen management capabilities in employee relations

Employee Engagement

Promote communication, trust, and transparency between employees and leadership
Drive employee recognition initiatives and foster an inclusive company culture through events and activities

HR Systems and Compliance

Manage relevant employee data and processes using HRIS systems or other software
Ensure adherence to employment laws and company policies

Requirements

Qualifications

Experience: Minimum of 5 years in employee relations, HR, or similar roles
Education: A Bachelor's degree in Human Resources, Business Administration, or a related field is preferred; however, relevant HR experience combined with professional certifications (e.g., SHRM-CP or PHR) will also be considered

Skills

Expertise in conflict resolution and performance management techniques
Proven ability to design and deliver impactful training programs
Ability to facilitate agreements between parties in a dispute
Strong understanding of employment laws and regulations
Maintain discretion when handling sensitive employee information.
Excellent verbal and written communication skills to effectively navigate sensitive conversations and build trust
Proficiency with HRIS platforms and data analysis

Benefits

Comprehensive healthcare: medical, dental, vision, and life insurance
Paid Time Off: Unlimited PTO plus ten paid holidays
Parental leave: Six weeks for birth mothers; four weeks for other parents (birth, adoption, or foster care)
401(k): with company match, fully vested
Profit-sharing: Be part of an employee-owned company with annual profit distribution

Compensation

Commensurate with experience, education and geographical location

About Kuno Creative

Join Kuno Creative, a leading employee-owned branding, marketing and sales agency and Diamond HubSpot partner. We specialize in helping companies we believe in grow and succeed through innovative digital solutions. Our employee-focused mission fosters collaboration, innovation, and measurable client success. Our core values—Team-Oriented, Proactive, and Take Ownership—are at the heart of everything we do.

Diversity & Inclusion

Kuno is proud to be an equal-opportunity employer and is committed to creating a diverse environment. We are fully focused on promoting equality, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.

Geography

All employees are working 100% remotely. This position is open to anyone authorized to work in the United States without sponsorship who is residing in the United States.

Jobs in North Olmsted

Employee Relations Advisor