My job
As an ER Advisor you will be a business area expert and accountable for all casework within your business units. You will be a point of escalation for HRBPs within the units and responsible for your own case management within allocated sites. You will multiple tasks simultaneously and establish strong relationships with stakeholders across the business unit. This is a dynamic and challenging role requires efficient and timely execution of administrative activities to ensure overall success.
Our purpose is to support our managers to make Pilgrims Europe a great place to work. We advise and coach managers in their management of ER cases, upholding fair and just policies in-line with legislation and best practice whilst balancing risk and commerciality to deliver the best results for our business. In addition actively drive company initiatives, supporting with ER projects as necessary.
Key Responsibilities
- Accountable for case management within your business units acting as a point of escalation for HRBPs.
- Ensuring delivery of continuous improvement in case management
- Responsible as a Subject Matter Expert for a high impacting ER cases
- Provide pragmatic case management support and advice on all employee relations matters, including but not limited to, Disciplinaries, Investigations, Grievances, Appeals, AWOL, Redundancy, TUPE, Ill Health Capability, Long Term Sick Absence, Performance Management, Flexible Working, Probation Reviews etc
- Manage and support the business with occupational health referrals
- Manage and support the business with Early Conciliation/ Employment Tribunal and Workers Relations Committee Cases.
- Pro-actively manage case work to ensure resolution within Service Level Agreements
- Ensure new cases are responded to in line with service level agreements and that line managers receive telecommunication/video support to discuss the case.
- Responsible for keeping up to date with current Employment legislation and case law
- Support Managers and employees ensuring we promote an ethical and best practice culture and adhere to Company standards, Policies and legislation.
- Responsible for ensuring all paperwork associated with case management is created and issued in line with ACAS/Policy.
- Responsible for ensuring all casework documentation is accurately filled and stored on the appropriate systems.
- Responsible for ensuring all case work is accurately recorded on the HR Management System in line with standards.
- Provide Individual coaching & training Line Managers in all ER matters
- Provide support material for managers such as scripts/guides and templates for meetings and hearings
Essential Criteria
- Up to date knowledge of employment law
- Experience providing coaching and support to colleagues in casework
- Managing complex employee relation matters within a manufacturing/FMCG environment.
- Ability to manage high volumes of complex casework and prioritise workload to meet business needs
- Ability to identify and pro-actively assess and mitigate risk
The company
Pilgrim’s Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets.
Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products.
Across Pilgrim’s Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim’s Europe team are based in our Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters and Pilgrim’s Shared Services businesses.
What we'll bring to the table
People matter
Our values
Determination
Simplicity
Availability
Humility
Discipline
Sincerity
Ownership
