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Employee Experience and Engagement Officer (Apprenticeship)

Department for Business and Trade • Part-time • London, ENG, GB • £28.70k - £34.67k / year • 2w ago

Details

Reference number

389170

Salary

£28,695 - £34,669

National: £28,695 - £30,664 London: £32,744 - £34,669

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Executive Officer

Contract type

Permanent

Business area

DBT - CS - Human Resources and Organisational Design

Type of role

Administration / Corporate Support
Human Resources
Project Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford

About the job

Job summary

This is an exciting time to work for the Department for Business and Trade, as the UK continues to develop its trade policy, and negotiate trade deals with countries around the world.

The successful candidate will play a critical role in delivering DBT’s Diversity and Inclusion (D&I) Framework (2024-28) commitments, aligned to our departmental People Strategy, aiming to enhance opportunity, fairness and belonging for all our people, in all our locations.

You will provide a range of support across the team and have the opportunity to get involved in various pieces of work, including supporting the delivery of cross cutting projects across the Employee Experience Team, building relationships with D&I networks and leading the planning stages of department-wide events.

As an Employee Experience and Engagement Officer, you will work as a flexible team-player to support the delivery of the D&I Framework actions. Responsibilities will include supporting project management priorities, planning events and managing a shared mailbox by producing high quality and timely responses. This role also offers the opportunity for varied and innovative work with stakeholders across DBT, including building strong relationships with our employee D&I networks.

You will join a high-performing supportive team and will work collaboratively with a diverse group of colleagues across DBT to deliver in fast-moving and often changing circumstances. You will be supported by a friendly team who prioritise inclusion, well-being and learning and development.

This is a pivotal time to join the team as we start scoping and developing our year two actions for DBT’s D&I framework.

Job description

You will be a valued part of a passionate, pragmatic and knowledgeable team. A team working together to support and upskill the Department to collaboratively build an engaged and inclusive culture, where colleagues feel empowered and confident in navigating D&I responsibilities.

The Employee Experience and Engagement Team are a small and welcoming team who are keen to help its members achieve their full potential, prioritise their development and their well-being. You will be empowered to drive your own development and able to work in a way which is tailored to your working styles and needs.

As an Employee Experience and Engagement officer, your responsibilities will mainly include the following:

Supporting the project management and planning for the team's D&I initiatives.
Supporting the team to deliver events, including managing event logistics and recording clear and accurate meeting minutes.
Managing the shared mailbox by drafting clear and timely responses to questions, using strong written communication and attention to detail.
Working with the wider team to support key priorities, including coordinating tasks effectively and remaining flexible to changes.
Communicating confidently and clearly with a diverse range of individuals, to build and maintain relationships.

DBT values and promotes learning and development for all it’s staff. As part of this offer, all our Executive Officer (EO) and Administrative Officer (AO) roles are offered with the opportunity to undertake an apprenticeship. For this role, the apprenticeship we are offering is Business Administration Level 3 apprenticeship If you have any questions about the apprenticeship and what the requirements or eligibility are please contact capabilitydelivery@businessandtrade.gov.uk

Person specification

The below is a list of characteristics which may be helpful in this role. These will not be assessed throughout the recruitment process, but are laid out to help candidates understand more about the role.

Essential criteria

The below criteria are essential and will be assessed at application stage.

This role would generally suit someone who has:

Excellent communication skills with the ability to communicate information confidently and clearly, both in writing and verbally, to various individuals.
The ability to build strong professional relationships with a range of different individuals to deliver on departmental priorities.
Strong organisational skills with the ability to independently manage multiple priorities to keep your work on track and deliver to deadlines.
Excellent digital skills with proficiency in Microsoft Office (Excel, PowerPoint, Outlook and Word) and a willingness to learn to use additional digital tools as required.
An interest in working flexibly in a D&I space where work priorities can change and evolve at pace.

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality Service
Delivering at Pace
Working Together

Benefits

Alongside your salary of £28,695, Department for Business and Trade contributes £8,312 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.

Please refer to the attached candidate pack for further information on our benefits.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

After submission of the first stage of your application you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 24/02/2025. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.

Please ensure that you check your emails regularly as all updates from us will be sent to you this way.

To apply for this post, you will be asked to complete the following as part of the online application:

A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
A Personal Statement of up to 500 words, to include evidence of how your skills and experience match the Essential criteria for the role.

Your application will be sifted against the Experience criteria of the Civil Service Success Profiles and scored based on the Essential criteria evidenced in your personal statement.

We aim to sift both the CV and the Personal Statement but, in the event of a large number of applicants, an initial short sift may be conducted on the Personal Statement only focused on the lead essential criteria (communication skills). Candidates who pass the initial sift of the Personal Statement will either progressed to a full sift where the CV is then assessed, or progressed straight to further assessment/interview.

Candidates who pass the sift will be invited to interview, where we will assess you on the Success Profiles elements of Behaviours and Strengths.

It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date, though this is subject to change.

Reasonable Adjustments

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:

Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process.

Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Candidate Support

You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.

Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.

Further Information

Who can start an apprenticeship

To start an apprenticeship, you’ll need to be:

16 or over
living in England
not in full-time education

You can apply for an apprenticeship while you’re still at school but you’ll need to be 16 or over by the end of the summer holidays to start the apprenticeship. Please note if successful you must be 16 or over to undergo the relevant security checks.

A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.
Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Terms and Conditions are attached. Please take time to read the document to determine how these may affect you.
Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.
This role may be considered as a secondment opportunity. Please reach out to the hiring manager listed at the bottom of this advert to discuss.
Candidates that do not quite meet the standard for this role may be offered a position at a lower grade.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name :

Employee Experience and Engagement Team

Email :

inclusion@businessandtrade.gov.uk

Recruitment team

Email :

dbtrecruitment.grs@cabinetoffice.gov.uk

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.
If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email: Resourcing@businessandtrade.gov.uk.
If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints.

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